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Growing up, no one considered Harry Truman a leader. He was a kid with thick glasses who mostly stayed home, working the farm or reading. But the course of his life changed when he entered the Army during World War I. One rainy night, he faced a moment of true terror.
Everyone knew that the company was in trouble. The signs were all there. But company president John Green played his cards close to his vest and refused to talk with employees about the company’s financial challenges. He was afraid that by divulging bad news, he would cause a mass exodus. As a result of the lack of communication, the rumor mill ran rampant.
Most people don’t view paranoia as a plus. But Rashesh Shah sees its benefits. As chairman and chief executive of Edelweiss, a financial services firm in India, Shah favors “productive paranoia.”