Management Training

Management training isn’t just for newbies and novices – managers and supervisors of all levels and all ages need actionable management practices to bring to their department, division or company. Learn how to be the best boss you can be by expanding your management skills, managing change effectively and bring strong leadership into your everyday management practices.

One important way to judge your success as a manger is by the success of your employees. An effective manager isn’t just a boss who can extract the most productivity from his people, but the one who produces great future managers. How can you be sure that under your leadership managers will blossom?

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Booz & Co. has created a methodology to assess “big and bold” growth ideas, based on five lenses: 1. Share of wallet. 2. New regulations. 3. Technology and applications. 4. Distinctive capabilities. 5. Business models.

The mantra of tax record-keeping has remained relentlessly burdensome for decades: “No Receipt, No Deduction.” But fear not, you who loathe the never-ending climb up the mountain of paperwork required by the U.S. tax code. Many of our most beloved tax rules have exceptions, and such is the case with this one.

Have you ever thought of not hiring an applicant because he or she had previously declared bankruptcy? Maybe you thought that was discriminatory. But a court last month said, “Don’t worry.” Private employers won’t violate the U.S. Bankruptcy Code if they refuse to hire. But firing based on bankruptcy status is another story …

Layoffs, shortened workweeks, stressed-out workplaces … it all can lead to another byproduct of the recession: increasing workloads and work slippage. How are administrative professionals ensuring that, with stakes soaring higher than ever, no work falls through the cracks?

The NCAA basketball tournament starts next week, which means plenty of your copier paper will soon be burned up to make bracket betting sheets. March Madness is mostly harmless fun, but there are downsides. Betting pools can sap productivity and pose a real danger to employees with gambling problems. Here's how to respond.
Comcast employees who sign up to mentor local school children through Big Brothers Big Sisters can use the company’s facilities to meet with their “Littles” twice a month. The workplace mentoring program is part of the cable TV company’s $10 million national commitment to support the nonprofit.

Spring cleaning? Be sure to dust off and update your employee handbook too. Pay attention to this important point: When it comes to discipline policies, give yourself some flexibility to deal with unusual circumstances. Steer clear of complicated policies that try to categorize every conceivable offense for which employees could be fired.

Do you prefer cockatoos over cocker spaniels? According to a recent CareerBuilder survey, bird owners are more likely to be admin pros. The survey also revealed:

Have you discovered all the shortcuts buried within Excel? Try zipping around Excel spreadsheets using these keyboard techniques.

Many companies design succession plans so they can spot the next generation of leaders early and develop current employees to their full potential. If your organization is involved in such a process, step back and look: Does everyone who is tapped for special treatment come from the same race or gender? Or does the chosen group exclude older workers or the disabled?
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