As you gear up for a new year, here are some key to-do’s that will minimize the risk of lawsuits: Make sure your company has considered how a potential flu pandemic could affect your operations ... Get to know GINA ... Keep an eye on the feds ... Beware hasty terminations ... Watch wage-and-hour issues ... Make the ADA interactive ... Focus on union issues ... Manage social media ...
Management training isn’t just for newbies and novices – managers and supervisors of all levels and all ages need actionable management practices to bring to their department, division or company. Learn how to be the best boss you can be by expanding your management skills, managing change effectively and bring strong leadership into your everyday management practices.
One important way to judge your success as a manger is by the success of your employees. An effective manager isn’t just a boss who can extract the most productivity from his people, but the one who produces great future managers. How can you be sure that under your leadership managers will blossom?
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Question: “My company does not have a dedicated receptionist and has assigned receptionist duties to four assistants. It’s difficult for the four of us to get our regular work done with the added duties of answering incoming calls, transferring calls and logging them into the customer management system. How can we persuade management to consider hiring a full-time receptionist without jeopardizing our own jobs?” — Upset in the West
Q. Do we have to pay our employees for a full day’s work when they leave early due to bad weather?
If your organization uses independent contractors, watch out: Starting in February, the IRS will begin intensive audits of 6,000 randomly selected employers. One key target: identify employers that are improperly misclassifying employees as independent contractors. If your company is selected for audit, follow good IRS examination management practices:
Social media, such as blogs, Facebook and Twitter, are leading to confusion over what’s appropriate: Should your boss be your Facebook friend? Can you “tweet” about work? What would your firm’s VP say about your mentioning him in your blog? Some tips from etiquette expert and labor lawyer Joseph Clees:
Employees eligible for intermittent FMLA leave are entitled to take that leave at the beginning of their scheduled shifts if they need to. While that may make them late for work, you can’t punish that tardiness, as long as the employee follows your call-in policies and the underlying reason for being late is related to intermittent FMLA leave.
Q. “What would be the best way to tell an employee we don’t want to hire her daughter? We’ve had her as a temp, but never would’ve hired her for a full-time job.” Here's how readers of our HR Specialist Forum answered that question:
Employees who discover their colleagues are making more money for doing the same work often conclude that there can be only one reason—discrimination. Next stop: an attorney, who will try to confirm the pay bias by comparing the employee’s paychecks with his co-workers'. That’s why you have to be proactive, consistently keeping good records that show why you’ve made every compensation decision.
If your company hopes to break out of the economic doldrums, research shows you’re better off bringing in a complete stranger to lead a reorganization, rather than promote from within. Example: Ford brought in an outsider to turn around the organization—Alan Mulally from Boeing. Meanwhile, GM replaced CEO Rick Wagoner with his protege, Fritz Henderson, who may have felt too much empathy for his former boss to completely reverse past decisions.
It’s tough to manage people who hate making decisions. Your patience may wane as these worrywarts skirt issues.