Management Training

Management training isn’t just for newbies and novices – managers and supervisors of all levels and all ages need actionable management practices to bring to their department, division or company. Learn how to be the best boss you can be by expanding your management skills, managing change effectively and bring strong leadership into your everyday management practices.

One important way to judge your success as a manger is by the success of your employees. An effective manager isn’t just a boss who can extract the most productivity from his people, but the one who produces great future managers. How can you be sure that under your leadership managers will blossom?

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Thanks to a new law change, longtime homeowners can now get a piece of the homebuyer credit pie. But you have to move fast if you plan to buy a new home. To qualify, you must complete the purchase before May 1, 2010. If you secure a binding contract before May 1, you have until June 30, 2010, to finalize the sale. Best of all, you can claim the credit on your 2009 return—even if you buy the home in 2010.

When co-worker relationships break up, tensions can boil over in the workplace. Back-stabbing and name-calling may play out in the office—and that may require discipline. When that happens, investigate thoroughly. But watch out for discipline that looks suspiciously like discrimination against just one of the former lovebirds.

Do women have to be better than men to succeed in the workplace? Nearly half (45%) of all working women answered “yes” in a survey by Cisco and Gender IQ. Only 26% of men agreed with the statement. Other findings:

Q. We’ve been using a SARSEP for our business. With the new rules for DB(k)s in place, are these still valid?

The snow's coming down pretty hard and an exempt employee calls to say she can't make it in today because her car is stuck. Can you deduct a full day's pay from her salary for that missed day? What if she's non-exempt? What if you close work because of bad weather? Here's guidance to help you make the call.

Question: “I'm an older student, in an internship. I'm seeking advice on how to deal with immaturity in my fellow interns (they are in their 20s, I’m in my 50s).  I didn't realize they were ganging up on me until I was recently informed by another intern.  Also, they brown-nose the supervisor, while I'm more independent.  So, as I'm beginning to express anger at the interns' treatment of me, I'm looking like the difficult one.  Even if I believe there's some ageism involved, it won't make me popular with management to state this. How do I handle the situation? Can you recommend any books on baby boomer/Gen Y interaction?” — Anonymous

Sometimes it seems like supervisors and employees work in entirely different places. Several recent studies show that bosses and front-line employees have widely varying views about their organization’s priorities, morale, compensation and benefits. Here are seven key flashpoints:

An administrative assistant recently posted this dilemma on our Admin Pro Forum: “I know my office co-worker chats on Facebook most of the day ... and now I have proof. Do I say something to the co-worker, or do I bring it up to the boss? I am usually not a tattletale, but there are times when I am overwhelmed with work and I know she’s chatting on Facebook and not getting her work done.” Forum readers weighed in with advice:

When violence occurs at work, employees may say their violent co-worker "just snapped." But, the truth is, people usually don't snap. They display warning signs long before they actually act out. Too many supervisors let things like threats and argumentative behavior slide until it's too late ...

With everything on your radar during the workday, it’s easy to forget about employee morale. But keeping the team engaged isn’t something that can be ignored or postponed. To keep morale on your radar, be aware of some of the common management mistakes that undermine it. Here are nine main deflators of employee morale, plus tips on avoiding them: