Management Training

Management training isn’t just for newbies and novices – managers and supervisors of all levels and all ages need actionable management practices to bring to their department, division or company. Learn how to be the best boss you can be by expanding your management skills, managing change effectively and bring strong leadership into your everyday management practices.

One important way to judge your success as a manger is by the success of your employees. An effective manager isn’t just a boss who can extract the most productivity from his people, but the one who produces great future managers. How can you be sure that under your leadership managers will blossom?

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Nothing speeds a disappointed job-seeker’s trip to court like a selection process based on an employer’s use of subjective criteria to make the hiring decision. That’s especially true if the biggest deciding factor is subjective, while objective factors receive lesser weight.

Some employees see discrimination everywhere and constantly complain. How you react can mean the difference between winning and losing a lawsuit. Keep cool no matter how often the employee runs to the EEOC. Focus on his work, not the complaints, and treat him like every other employee.

Sometimes it seems as though anything an employer does after an employee complains about discrimination can get turned into a retaliation case. It’s not actually that bad. The fact is, it’s only retaliation if it would dissuade a reasonable employee from complaining in the first place. Minor workplace changes don’t count.

The tax-exempt North Carolina High School Athletic Association apparently violated University of North Carolina policy when it paid bonuses to its managers. The association administers high school sports throughout the state. From 1999 to 2008, the association paid out $239,133 in bonuses to managers and $7,820 to nonmanagement staff. The employees won’t have to return the money.

Some employees believe they should be considered for a promotion just because they have the same job title as another employee being considered. But that’s not the case if the employees have different experience levels. For example, recent retirees may take entry-level jobs for which they are “overqualified.” When a promotion opportunity opens, their employer may be eager to use their talents more fully.

While employers generally are free to direct their workforces in reasonable ways to meet operational needs, they can’t retaliate against employees for complaining about possible discrimination. While a mere reassignment to another department in a retail store isn't retaliation, a transfer or series of transfers that limits future opportunities may be.

Your office may have escaped a massive outbreak of swine flu, but odds are there’s still the lurking threat of seasonal flu. One admin wrote on our Admin Pro Forum that all employees at her company are required to attend an hour-long presentation about pandemic preparedness. A few ways to keep the flu at bay:

Employees of T.J. Maxx stores in Texas have filed a class-action suit alleging that the retailer stiffed workers out of regular wages and overtime pay. The lawsuit claims management required workers who exceeded their scheduled hours to work off the clock and told them to use vacation and sick time to cover time worked beyond their scheduled hours.

HR Law 101: The U.S. Department of Labor’s revised FMLA regulations took effect Jan. 16, 2009. Here's a summary of the most important changes:

Managing the stream of email that gathers in your inbox every day can feel like an impossible task. Slim down your filing system into this “trusted trio” of action-based folders.