Management Training

Management training isn’t just for newbies and novices – managers and supervisors of all levels and all ages need actionable management practices to bring to their department, division or company. Learn how to be the best boss you can be by expanding your management skills, managing change effectively and bring strong leadership into your everyday management practices.

One important way to judge your success as a manger is by the success of your employees. An effective manager isn’t just a boss who can extract the most productivity from his people, but the one who produces great future managers. How can you be sure that under your leadership managers will blossom?

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Employers can’t retaliate against employees for engaging in so-called protected activities. But figuring out what is protected can be hard. Your best bet: Assume any complaint is protected.

Don’t, under any circumstances, use co-worker resentment over disability accommodations as a reason to transfer or terminate the disabled employee. If you’re intent on getting rid of a disabled employee, you’d better have a better reason than that.

Here’s an upside to having a comprehensive collective-bargaining agreement: Employees who claim they were denied benefits they had been promised can’t sue under Ohio state contract law if the subject of the lawsuit is covered by the union contract.

Recent workplace shootings in Orlando, Fla., and Fort Hood serve as powerful reminders that employers must heed signs that an employee could act out and harm co-workers or supervisors. There were 768 violence-related deaths in the workplace in 2008. Despite those disturbing numbers, many employers stick their heads in the sand. They put their assets and employees at risk by gambling that “it couldn’t happen here.”

I practice management-side employment law because I want to help businesses better manage their talent. I am not so naive to think that employers fire people only for good reasons. Companies fire employees for lots of reasons—good, indifferent and unlawful. Every lawsuit, administrative charge and internal complaint is an opportunity for a company to learn from a mistake ... It becomes an opportunity to train employers how to handle an employee-relations problem better the next time.

Employees who run out of FMLA leave and are fired under a policy requiring mandatory dismissal for excessive absences may be invited to apply for other open positions when they recover enough to work. Be careful how you handle those reapplications, especially if one of the terminated employees was off because she was pregnant and ran out of leave before being able to return.

Nothing irks like jerks at work.  But some workplace behavior goes beyond being merely annoying.  When the actions of “challenging” personality types land you in court, these workers become a liability – in every sense of the word.

Question: “I feel that I am being ignored because of my age. I am a young employee who recently attained a position in which I have to interact with top-level managers. When I request information from them, I find it difficult to get responses. I believe they are not taking me seriously. How should I handle this?” — Young & Frustrated

Joseph Plumeri, chairman and chief executive of insurance brokerage Willis Group Holdings, once was a command-and-control leader. “Being too exciting and too motivational is overbearing, and it turns people off,” he says. So he revamped his leadership style to focus on collaboration and debate.

It is remarkable that a seemingly simple, one-page form—the Form I-9—can cause so many headaches. But who ever said a government form was easy, much less an immigration-related form. Here are the most common mistakes employers make.

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