When protesters targeted the Gap, accusing the company of ignoring child labor practices in Cambodia, the company realized it needed a new way to interact with critics. Here are five ways the Gap turned around its tarnished reputation by engaging stakeholders:
Don’t just be a boss — be a leader. Maximize your leadership skills in the five most crucial areas: decision making, executive coaching, leadership training, strategic management and understanding your leadership style.
Situational leadership changes depending on the type of leadership (direction and support) each of your employee’s needs. Emotional leadership is based more on the theory of emotional intelligences and relates to the situation at hand.
Access more articles, tools and advice on maximizing your leadership skills.
In one way, Ezra Newman is the opposite of Stephen Hawking, another genius physicist. Unlike Hawking, who is great at attracting attention, Newman is great at deflecting it. Newman is unassuming, but boy is he influential. Like the black holes he studies, he gets noticed through his effects on his surroundings.
When Captain Chesley Sullenberger made the decision to land his doomed plane in the Hudson River, he didn’t have time to calculate his odds of success. He made his decision based on “heuristics,” a rule that directs focus to areas that matter while blocking out nonessential information. Could it work in organizations?
Bobby Bowden won his first four games as West Virginia’s football coach in 1970. Then he made a big mistake. In a game against Pittsburgh, winning 35-8 at halftime, he listened to people who said: “We have this game won. Just don’t blow it. Don’t do anything crazy.”