Front-line managers are often dropped into management roles without knowing how to manage people or where to turn for advice. Yet, these are the people tasked with making customers and employees happy, and carrying out the organization's mission ...
Don’t just be a boss — be a leader. Maximize your leadership skills in the five most crucial areas: decision making, executive coaching, leadership training, strategic management and understanding your leadership style.
Situational leadership changes depending on the type of leadership (direction and support) each of your employee’s needs. Emotional leadership is based more on the theory of emotional intelligences and relates to the situation at hand.
Access more articles, tools and advice on maximizing your leadership skills.
You expect your managers to possess basic values, communicate clearly and act like responsible adults. But sometimes, you get a bad apple. If you’re regretting a management hire, first judge the degree of badness. A “continuum of badness” has been developed to help you.
Your interview with a top candidate goes well. At the end, you toss out the obligatory, “Are there any other questions?” The candidate asks, “What’s the turnover rate in the department where I would work? What are the main reasons employees leave and where do they go?” The question catches you off guard ...
When co-workers behave badly at work, step forward to develop your leadership skills.
People who fail come from all walks of life. A handful of people, regardless of education, intelligence, manners, appearance or other obvious factors, rise steadily through the ranks and stay on top through fat and lean times. They are the types who, either consciously or instinctively, know the art of political survival.