Country music singer-songwriter Kenny Chesney has 120 employees on the road with him every day, so he can’t afford to fool around. On managing: He says, “I’m not that great with confrontation. But once I started to be OK with that, the better everybody’s life got ... If you don’t clear the air, with that many people together on the road, it can be just a mess. I think it’s helped me as a person."
Don’t just be a boss — be a leader. Maximize your leadership skills in the five most crucial areas: decision making, executive coaching, leadership training, strategic management and understanding your leadership style.
Situational leadership changes depending on the type of leadership (direction and support) each of your employee’s needs. Emotional leadership is based more on the theory of emotional intelligences and relates to the situation at hand.
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At work, numbers speak volumes. If you can’t show, quantitatively, that something is improving, then how can you really know it’s improving? It’s not surprising, then, that more admins are being asked to set SMART goals—specific, measurable, attainable, realistic and timely goals—to be evaluated against.
When protesters targeted the Gap, accusing the company of ignoring child labor practices in Cambodia, the company realized it needed a new way to interact with critics. Here are five ways the Gap turned around its tarnished reputation by engaging stakeholders: