Leadership Skills

Don’t just be a boss — be a leader. Maximize your leadership skills in the five most crucial areas: decision making, executive coaching, leadership training, strategic management and understanding your leadership style.

Situational leadership changes depending on the type of leadership (direction and support) each of your employee’s needs. Emotional leadership is based more on the theory of emotional intelligences and relates to the situation at hand.
Access more articles, tools and advice on maximizing your leadership skills.

I’m new to HR and feeling a little overwhelmed. Between administrative stuff, legal compliance, benefits, performance management and all the other aspects of the job, I’m having a hard time prioritizing. Can experienced HR people suggest any tips, tools or resources to help me keep track of what needs to be done and what I need to focus on first?—J.A., Florida

Today’s economic climate has caused employers to cut budgets and workforces—and expect workers to do more with less. As they see colleagues laid off and their employers cutting back, employees are more concerned than ever about their own job security. It makes sense for employers to address stress issues in their workforces, since increased stress affects not only employees, but employers’ bottom lines.

Organizations typically approach diversity from three perspectives: with their heads, with their hearts or with their wallets. When you see a diversity effort that failed, or just didn’t deliver the intended results, it’s usually because that organization approached the effort from just one of those mindsets.
Are you overlooking competitors? With so many people using search engines to locate local services, anyone who uses the same keywords and phrases becomes your competitor.
Question: ‘In my company, the only way to get a decent raise is to be promoted, so I decided to apply for a management job. I expected to receive the same salary as my friend, who has a similar position with another team.  When I got the promotion, my new boss didn’t say how much my raise would be. However, he asked me to commit to staying in his department.  I told him I would stay as long as the money was right. It turns out that I not only make less than my friend, but I also work about 50% more hours. This promotion has been bad for my health, my family, and the quality of my work.  At this point, even a huge raise would not make me happy. I want to transfer to a different department, but I am not sure how to go about it.” — Underpaid & Overworked
Research conducted decades ago still offers insights into how leaders operate. Kurt Lewin’s 1939 study of leadership styles led the researchers to establish three basic types: 1. Authoritarian. 2. Participative or Democratic. 3. Delegative or Laissez Faire.

As an executive in the financial services industry for more than 40 years, Bob MacDonald noticed that too often, job applicants looked at ethics as nothing more than a set of rules. They would meet the minimum ethical standard just to get by. So he founded Old MacDonald’s Ethical Leadership Farm to teach children that ethical people do the right things even when they aren’t required.

Two University of Virginia leaders weigh in on what books you might want on your leadership bookshelf. Here are suggestions from Harry Harding, dean of the Frank Batten School of Leadership and Public Policy, and Debbie Ryan, UVA’s women’s basketball coach for 35 years:

Take every internal discrimination complaint seriously—and take quick action, too. Why? If the employee doesn’t think your response was adequate, an EEOC complaint will probably follow. And that can spell big trouble if the EEOC decides to expand its investigation beyond the specifics of the original complaint.

Who’s your No. 2? In a small business, having a person to oversee day-to-day operations can help fend off burnout for a business owner. In any business, though, a chief needs a second-in-command. This is an ideal time to hire one, says Daniel M. Murphy, co-founder of The Growth Coach. What to look for?