Leadership Skills

Don’t just be a boss — be a leader. Maximize your leadership skills in the five most crucial areas: decision making, executive coaching, leadership training, strategic management and understanding your leadership style.

Situational leadership changes depending on the type of leadership (direction and support) each of your employee’s needs. Emotional leadership is based more on the theory of emotional intelligences and relates to the situation at hand.
Access more articles, tools and advice on maximizing your leadership skills.

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A growing number of U.S. executives are voluntarily sharing their 360-degree reviews with direct reports. In considering whether transparency is worth trying, at least two advantages jump out:
Chicago-based Groupon has spawned an industry of deeply discounted coupons. If its model catches your business's fancy, try it, with precautions. Make sure you’re solid on Yelp. If you’re afraid of a customer deluge, cap the number of coupons. And never take your eye off quality.

Good ideas aren’t hard to find. As long as you’ve got smart and creative people, there should be plenty of ideas. What’s hard is follow-through. Two examples: making the Rolling Stones album “Sticky Fingers” and Mick Jagger writing “Brown Sugar.”

Setting ambitious goals for your unit and rallying everyone to follow through helps you lead effectively. Just don’t get carried away.

Many managers equate coaching with showing employees a better way to perform a task. But even if you do a great job demonstrating the “right” technique, there’s no guarantee observers will copy it successfully. Broaden your definition of coaching to include other, more motivating tools to produce better performance.

Ever wonder how prisoners are moved around the country? Such transfers require careful leadership and coordination of about 15,000 prisoners a month through 40 cities, on a fleet known as “Con Air,” under the Justice Prisoner and Alien Transportation System.
Quincy Jones, the music producer behind “It’s My Party,” “Thriller” and “Sinatra at the Sands,” a guy with 27 Grammys and 79 nominations, recommends three things to those starting out: practice, learn the history of your craft and listen.
William Brett is father of the open-shelf library system, in which patrons don’t have to go through a librarian to find books. His idea doubled circulation, reduced staffing needs and resulted in fewer lost books.
Leaders who excel at developing ­talent use every opportunity to squeeze in a learning moment. ­Mistakes, especially, are a prime ­opportunity.

Much has been written about Netflix’s embarrassing flip-flop earlier this year. The kerfuffle was over CEO Reed Hastings’ unfortunate decision that he quickly reversed when his cus­­tomers protested loudly. In the process, Hastings forgot to do one key thing: offer an apology.

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