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Employers don’t want distracted employees, especially when their jobs require their undivided attention. That’s reason enough to tell workers to shut off their cellphones and other electronic devices. Ignoring such orders and engaging in distractions like reading text messages is misconduct.
The state’s highest court is weighing how New York state law applies to Starbucks’ tip-pooling practices, which funnel some customer tips to management personnel. The case has wound through the legal system as courts try to determine how state law applies to Starbucks’ tip pools.