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The risk isn’t new—e-mail has been around for a while. But managers and supervisors still continue to play fast and loose with their e-comments. E-mail messages are increasingly finding their way into employment-law court battles. Remind managers in the hiring process that it’s typically better to pick up the phone or walk down the hall to discuss a candidate than it is to send an e-mail.
Didn’t have the right snappy comeback to a colleague’s subtle put-down or the boss’s accusatory comment? “You have to be able to respond on your feet at work, and I think some people are becoming less adept at it,” says Kathleen Kelley Reardon. Some of her suggestions for comebacks: