One way for HR departments to improve their performance—and their reputation among execs—is to treat employees like customers seeking good service. So how can you tell if those “customers” are happy? Do as you would with any customer—conduct a survey.
Strategic human resource management is the end product of success in conduction workplace investigations, vendor management, human capital management, and more.
Our human resource management articles can help you vastly improve your human resources planning, HR policies, and human resource training.
Q. One our employees called in sick for a shift during a recent holiday weekend. He told several co-workers that he didn’t come to work because he was having so much fun at his cabin. According to a few co-workers, he made several Facebook posts about his various recreational activities on the day that he was allegedly too sick to work ... Can I ask one of the co-workers to show me the Facebook posts?
Employees who suspect they are facing discipline sometimes think they can stop the process by complaining about some form of alleged discrimination. At the very least, they reason, they can claim they suffered retaliation for reporting discrimination. Smart employers keep careful records showing the internal timeline for all employment decisions.
Cyber Monday—the online version of Black Friday—is Nov. 26. Do you know what your employees are doing that day?