HR Management

Strategic human resource management is the end product of success in conduction workplace investigations, vendor management, human capital management, and more.

Our human resource management articles can help you vastly improve your human resources planning, HR policies, and human resource training.

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Q. Concerning writing reference letters, we have a few supervisors who think it's OK to write them only for “good” employees. But our policy says supervisors can't issue reference letters for any current or former employee. I'm having a hard time finding a reason that justifies our policy. Help! —P.T., South Dakota

Don't think that leaving the final firing decision to someone in company headquarters will shield your organization from a discrimination lawsuit. Even if the ultimate decision-maker doesn't know the race, sex or age of the employee in question, the fired employee can still file a discrimination claim if he or she can point to lower-level bias that tainted the decision ...

Even though some provisions of the new landmark pension law don't take effect for 16 months, HR professionals need to start educating themselves immediately. The changes amount to the most sweeping reforms of pension law in more than 30 years ...

When it comes to happy, motivated and excited employees, it’s all about the holiday party at Livonia, Mich.-based Quicken Loans. The party is no simple gathering at the office. Rather, the company invites its 4,000 employees to a celebrity-headlined private concert ...

When a co-worker launches a harassment campaign, you must act fast or risk a hostile-environment lawsuit. That means all your managers must know the drill to follow the moment they get wind of harassment ...

Q. Our company has typically sent formal offer letters to job candidates for certain positions. Could such letters legally bind us, and would we be smarter to avoid them? —S.T., Texas

Q. As a large retail business, we employ several “demo staffers” who present products to shoppers in the hope they'll buy them. Recently, given economic pressures, we've had to put increasing pressure on our demo staff to increase sales up to 200 percent. If a demo staffer doesn't meet the new goal, can we terminate her? Do these workers have legal recourse should they be fired? —T.P., California

Q. I'm considering instituting a policy at my company that would permit me to record my employees' phone conversations. Can I record employee phone calls without their consent? —P.C., Michigan

Q. A former employee recently filed a complaint against my company with the Equal Employment Opportunity Commission (EEOC) alleging race discrimination. As part of its investigation, the agency will be coming to our offices to interview employees. Do I have to make these employees available? Can I sit in on the employee interviews? —D.N., Colorado

Make sure your supervisors (and you) know how to respond when an employee requests leave for his or her own serious illness or a family member's illness. If you don't follow the FMLA's rules on how and when to request written proof about the illness or injury, you lose your right to challenge the employee's leave request ...

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