HR Management

Strategic human resource management is the end product of success in conduction workplace investigations, vendor management, human capital management, and more.

Our human resource management articles can help you vastly improve your human resources planning, HR policies, and human resource training.

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Q. As a large retail business, we employ several “demo staffers” who present products to shoppers in the hope they'll buy them. Recently, given economic pressures, we've had to put increasing pressure on our demo staff to increase sales up to 200 percent. If a demo staffer doesn't meet the new goal, can we terminate her? Do these workers have legal recourse should they be fired? —T.P., California

Q. I'm considering instituting a policy at my company that would permit me to record my employees' phone conversations. Can I record employee phone calls without their consent? —P.C., Michigan

Q. A former employee recently filed a complaint against my company with the Equal Employment Opportunity Commission (EEOC) alleging race discrimination. As part of its investigation, the agency will be coming to our offices to interview employees. Do I have to make these employees available? Can I sit in on the employee interviews? —D.N., Colorado

Make sure your supervisors (and you) know how to respond when an employee requests leave for his or her own serious illness or a family member's illness. If you don't follow the FMLA's rules on how and when to request written proof about the illness or injury, you lose your right to challenge the employee's leave request ...

Q. I'm the HR director, and our discipline policy is very complicated and has several different categories of offenses. It says that if employees commit offenses that may result in suspensions of more than three days, employees are allowed a pre-disciplinary counseling conference. Now, my manager thinks that conference should be skipped if the employee has already been counseled for a prior offense in the past 12 months. I'm concerned that this deviates from our policy. Can we do this? —S.D., Illinois

Wealth management company Baird, based in Milwaukee, has designed programs to nurture its employees’ generous urges. The three-year-old Baird Cares initiative allows employees an extra paid day off each year to volunteer ...

It’s been a few years since the U.S. Supreme Court laid down the law on sexual harassment.... Time breeds complacency, and too many organizations have let down their guard. The world’s best policy won’t do you any good collecting dust on a shelf ...

Q. I have a question about deducting leave for salaried staff. I don’t understand how we can deduct from employees’ paid-leave bank when they are gone for an hour or two during the day, when we don’t pay them anything extra when they work 50 hours in a week. For example, if an employee works 10-hour days on a regular basis, is it OK to charge her vacation time when she leaves an hour or two early? — J.H., Minnesota

For many employers, absenteeism is a constant problem. You know you must give employees some slack, especially for family and medical emergencies and to accommodate disabilities that sometimes flare up. But, to make sure the work gets done, you need to know who’s going to show up and who isn’t ...

The Texas Insurance Commission filed charges against consulting giant Mercer HR Consulting and its client, the Houston Independent School District, claiming the company had charged the school district $20 million since 2000 and then gave the district more than $800,000 in rebates ...