When hiring employees, negligent hiring practices can doom the process. Learn from your colleagues’ successes – and avoid their pitfalls.
Smart interview questions, well-written job descriptions, and sharp interviewing result in hiring employees that work out well, AND make you look good in the process.
One of the country’s fastest-growing companies, LTC Financial Partners is looking for 300 new sales agents—and when those jobs are filled, more will open. Because the organization is constantly hiring, it’s also constantly trying to get new employees up to speed. So it created the LTC Insurance Training Institute to get recruits ready to work within five days.
Question: “My manager encouraged me to apply for a promotion to senior accountant. Unfortunately, after I submitted my résumé, the position was changed to one with supervisory duties. Although I was one of four finalists, the job went to an outside candidate. I feel that I was set up to fail. Now, much to my dismay, I’m expected to train my new supervisor when he starts work. At the same time, I am single-handedly running a critical project and also training another employee. I feel that management is taking advantage of me, so I have begun to look for another job. Am I wrong to resent this situation?” — Fed Up
Every résumé should contain strong action verbs that kick off most bullet points and accomplishment-based statements, says Jessica Holbrook Hernandez, CEO of Great Resumes Fast. Could your résumé use sprucing up? Take a look at Hernandez’s favorite action words—and give your résumé a makeover:
Make sure your job announcements list all relevant experience and educational requirements. Why? Courts deciding whether to send a failure-to-hire case to trial won’t consider any qualifications you didn’t list in the job announcement. Here’s how that could play out:
“It is too easy to let the person with great presentation or language skills buffalo you into thinking that they are better or more knowledgeable than someone else who might not necessarily have that particular set of skills,” says Robert W. Selander, who recently stepped down as CEO at MasterCard. Lesson: Don’t let style distract you from substance.
When hiring people who tout themselves as Microsoft Word “experts,” here’s a way to see if they really know how to use the software: Ask them to send the résumé in Word format, then simply click the Show/Hide button. It can reveal telltale signs of rookie moves.
Transportation Security Administration job ads let potential hires know the federal agency offers “a career where X-ray vision and federal benefits come standard.” Lately, it’s letting them know it on pizza boxes. The agency has started paying to post want ads on pizza boxes all around the D.C. metropolitan area in an effort to reach more applicants.
Desperate times mean job-seekers are resorting to desperate measures to make their résumés stand out in a crowd. Alas, many of those strategies backfire. Witness these résumé bloopers recently uncovered in a nationwide survey of hiring managers. Then check out our sure-fire advice for smoking out résumé untruths and exaggerations.
In what may become the hot dog index, a job fair for construction workers turned out to be so popular that the organizers had to rush out to buy many more hot dogs after job-seekers quickly wolfed down the 2,000 originally purchased for the event.
If you can’t explain how you select candidates or why you hired one applicant instead of another, get ready for court! However, there’s a simple, two-step way to keep from being sued: 1. Create a hiring process that makes sense. 2. Follow it rigorously.