Hiring

When hiring employees, negligent hiring practices can doom the process. Learn from your colleagues’ successes – and avoid their pitfalls.

Smart interview questions, well-written job descriptions, and sharp interviewing result in hiring employees that work out well, AND make you look good in the process.

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Talent-based interviewing asks questions about real-life situations that are phrased in a unique way to elicit a candidate’s first (natural) response. This is a better assessment of future performance than simply checking whether the candidate has previously worked in a similar role (experience).
Q. We’re considering using an online pre-employment screening test designed to determine if an applicant is the right fit for our business. Are there any risks associated with using such tests?
The EEOC has filed suit against the Texas Roadhouse, claiming the na­­tional restaurant chain discriminates against older workers by denying them “front of the house” hourly po­­si­­tions, steering them instead into kitchen jobs or refusing to hire them.
Q. How do I know when to classify a worker as a contractor or a true employee?
These days, you’re probably receiving tons of résumés for open positions. You obviously can’t interview all candidates. But don’t get careless about whom you pick to advance to the next screening level.
You can’t be sure there’s no hidden bias in your promotion process unless you check. Conduct your own informal investigation so you’ll be prepared for possible litigation. That way, if you find a problem, you can fix it before things get out of hand.
Lawrence Transportation has reached a settlement with a job applicant whom it refused to hire unless he cut off his dreadlocks. In addition to an undisclosed payment, the company agreed to implement and enforce policies banning religious discrimination and provide anti-­discrimination training to all employees.

Hiring rules that end up excluding many applicants who belong to a protected class can spell big trou­ble. That’s because if the rule has a disparate impact on any particular protected class, it may be invalid and could become the basis for a lawsuit. At a minimum, be prepared to show that the rule is based on business necessity.

Houston-based trash collection giant Waste Management drew 739 military personnel and spouses in two hours during a virtual career day this summer—and it’s not over.
Pittsburgh-based Capital Healthcare Solutions faces a disability discrimination suit after it rescinded a job offer to an HIV-positive applicant. The EEOC sued on the applicant’s behalf, claiming Capital Healthcare rescinded its job offer solely on the basis of the man’s disability ...
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