Discrimination and Harassment

Discrimination and harassment claims often increase in a down economy. Learn the proper techniques for conducing proper workplace harassment investigations, providing sexual harassment training, and more to reduce claims of employment discrimination and preventing sexual harassment in the workplace.

Issue: Employers can be liable for sexual harassment if they "knew or should have known" about it but failed to act.
Risk: Courts increasingly say you "know" of harassment once ...
What if an employee complains to you or another manager about a co-worker’s inappropriate comments or touching? What should you do with that complaint? As recent court cases show, you need to pass along any such complaints, even if you think they’re fairly mild, to the HR department. Federal law says employers can be liable […]
Employers can be liable for harassment of workers not only by other workers, but also by customers. But often, managers who'd have no qualms about investigating—or firing—a harassing co-worker are nervous about jeopardizing a customer relationship.
Fear of sexual-harassment suits have forced many American leaders to stop touching people. Yet, some top executives, including Jack Welch, still include a pat on the shoulder or a warmer-than-usual handshake among their leadership tools. Here's how to use the power of touch:
Don't make different bathroom-break rules for the different sexes. Case in point: A manufacturer's new factory had only one restroom, which was designed for men. Female employees could use that restroom ...
If you haven't already, establish a policy that says HR and/or other senior executives must review supervisors' termination proposals. The goal: Prevent supervisors from making legally dangerous firings out of anger, ...
Federal law says you must accommodate employees' religious practices or beliefs unless doing so would cause an undue hardship on the employer.
The key question: What's considered an "undue hardship" ...
Issue: Employees' ability to sue your organization expires at different times under different employment laws.
Benefit: A new court ruling says you can set a more-restrictive statute of limitations, at ...
Nearly half of employers say they make employee diversity a competitive selling point for their organizations, according to a new Novations survey of 1,780 HR execs and senior managers.
Still, ...
Issue: You need to occasionally buy training videos/DVDs, but thousands exist and the quality varies greatly.
Benefit: Using a reputable rating service can help you sort out the "Citizen Kanes" ...