When Disaster Strikes:
How to Handle Trauma at Work

At any moment, a normal workday can turn into a disaster:

• Employees can react in anguish and shock to news of a national or global tragedy (from a natural disaster to a mass shooting)
• An employee can learn of personal tragedy (like a family member in a car accident or a massive fire that has destroyed their home)
• Employees can witness something terrible (like an act of violence in the parking lot)

While there's no single way to handle such traumatic experiences – and manage employees who are distraught and unable to focus on work – there are tips and tools you can use to prepare for such moments and help the team cope with jarring news and events.

When Disaster Strikes: How to Handle Trauma at Work gives managers and team leaders – as well as employees at all levels – a blueprint to respond effectively to trauma at work.

Our expert, Morey Stettner, covers:

• What actions to take in the hours, days and weeks after trauma occurs
• The best ways to provide emotional and social support to those affected by the incident
• How to anticipate and address common emotional reactions to trauma (such as sadness, anger, fear and guilt)

This session also offers preventive steps that will enable employees to better respond when disaster strikes:

• How to provide training and resources to help employees develop ways to process a traumatic event (such as setting up an EAP or network of local counselors on call)
• Steps to raise awareness of wellness issues and coping strategies (by bringing in guest speakers to discuss best practices and setting up peer support networks)
• How to configure the workspace to create private rooms for grieving, meditation and personal calls with family members

It's important to respond to disaster at work in the most appropriate manner. Well-intentioned managers can say or do things that make matters worse through misguided efforts to offer comfort or minimize the tragedy with "it could've been worse" statements.

Learn the most effective ways to prepare for and respond to trauma in the workplace. Get your copy of When Disaster Strikes now!

Sincerely,

Pat DiDomenico, Editorial Director
Managing People at Work

P.S. Your satisfaction is unconditionally guaranteed. If When Disaster Strikes fails to meet your needs, we will refund every penny you paid – no hassles, no questions asked.

About Your Speaker:

Morey Stettner is a communication consultant, an executive coach and the author of five popular business books: The Art of Winning Conversation, Skills for New Managers, The Manager's Survival Guide, The New Manager's Handbook and Buyer Beware: An Industry Insider Shows You How to Win the Insurance Game. A dynamic, crowd-pleasing speaker, Stettner has addressed many groups across the United States on communication skills and led courses for Toastmasters International and The Learning Annex. He has delivered corporate training programs on topics such as listening skills, public speaking, and motivating and managing employees. Stettner has served as editor of many management newsletters including Communication Briefings, Manager's Edge, Executive Strategies, Working Smart, Managing People at Work, Executive Wealth Advisory and You and the Law.