The Advanced Admin:
Professional Skills Workshop

“Today’s administrative professionals are no longer just ‘behind-the-scenes’ support. They are assuming highly visible roles within their organizations, advocating change and implementing measures that allow their firms to be successful.”
– Robert Hosking, Office Team
Office Pro Magazine

As an administrative professional, chances are you have a "to-do" list of your daily tasks. But when you think about it, you also have a "do you?" list. For example:

• Do you often feel ineffective in your job?
• Do you find it difficult to manage multiple supervisors simultaneously?
• Do you wonder why you are expected to be a mind reader?
• Do you feel the need to set boundaries but don’t know how to do so without sounding rude?
• Do you want to communicate openly but don’t feel comfortable?
• Do you go to work wondering if Dr. Jekyll or Mr. Hyde (or both) will be your supervisor for the day?

The Advanced Admin: Professional Skills Workshop is designed to assist you, the advanced administrative professional, with perfecting your skills so you continue to excel. It is also beneficial to those who have aspirations of moving to the advanced level by helping you gain insight and giving you an advantage over your competition.

Your presenter, Christy Crump, has conducted extensive research on issues important to the advancement of today’s busy administrative professionals. Based on that research, you will learn effective techniques for:

• Juggling the demands of one or more bosses, especially in offices where staff have been cut and you’re expected to do more with less
• Overcoming fear and building trust with your boss and team
• Communicating assertively without appearing unprofessional or rude
• Dealing with different supervisor personalities in a productive manner

You'll gain a better understand of why learning, practicing and perfecting the following skills can propel you forward in the profession:

• Managing up effectively
• Overcoming the five dysfunctions of a team
• Understanding interpersonal relationships
• Being assertive rather than aggressive
• Identifying and managing work styles and behaviors

The Advanced Admin: Professional Skills Workshop will leave you equipped to be a leader in your company and a partner with your supervisors. We’ll also give you a valuable list of resources for administrative professionals to use as you strive to become an expert in your field.

Sincerely,

Mary Ellen Slayter,
Editor, Administrative Professional Today

P.S. Your satisfaction is unconditionally guaranteed. If The Advanced Admin: Professional Skills Workshop fails to meet your needs, we will refund every penny you paid – no hassles, no questions asked.

About Your Speaker:

Christy Crump is an administrative professional expert with more than 25 years’ experience in high level administrative positions. In addition, Christy owned a training and development company with a client list that included Fortune 500 companies, local and state government offices, colleges and universities, and nonprofits. Christy currently serves as the Director of Operations for Regulatory Compliance Services. She is a graduate of Florida State University and is a certified government administrative manager and a certified food protection manager. She is president elect for the Florida Federation of Business & Professional Women and is one of “Tallahassee’s Top 25 Women to Know.” Christy was a recipient of the Greater Tallahassee Chamber of Commerce Small Business Excellence Award 2011 and a 2012 Tally Award.