Transform challenging employees into productive performers!
Managing & Motivating the 7 Most Challenging Employee Types
Do some of your employees require more “managing” than others? Do some enjoy pushing the limits, while others seem totally clueless about the problems they cause?
From emotional drama queens to lazy slackers, all of these aggravating folks can be considered “Challenging Employees” — people who consume an inordinate amount of your time and energy, but are not really bad enough to fire.
Tolerating these harmful behaviors is definitely NOT the best solution. That’s why we’ve teamed up with syndicated columnist and workplace expert Marie G. McIntyre, Ph.D., for Managing & Motivating the 7 Most Challenging Employee Types.
You will learn specific coaching strategies to help you manage and motivate the seven most difficult employee types. The recording will include the following topics:
6 signs that you have a Challenging Employee
How Challenging Employees push your management “hot buttons”
The confrontational types: Drama Queens, Challengers and Power Grabbers
Passive problems: Slackers, Clingers and Space Cadets
The secret formula for managing Childish Adults (whiners, pouters, tattletales and gossips)
How managers enable employees by rewarding negative behaviors
5 traits managers must have to effectively deal with Challenging Employees
Coaching techniques that have the greatest impact on Challenging Employees
5-step AMISH formula for helping people change their behavior
How to inspire Challenging Employees by flipping their “motivational switch”
10-step “coaching road map” to guide your performance discussions
How to respond when Challenging Employees blame others or deny responsibility
Truly toxic employees: when termination is the only option
Don’t let a challenging employee infect your entire work group — let workplace expert Marie McIntyre’s 10-step “coaching road map” show you how to handle all those multiple personalities at work with Managing & Motivating the 7 Most Challenging Employee Types.
Pat DiDomenico Editorial Director, HR Specialist
P.S. Your satisfaction is unconditionally guaranteed. If Managing & Motivating the 7 Most Challenging Employee Types fails to meet your needs, we will refund every penny you paid — no hassles, no questions asked.
Hear a Free 90-Second Clip of Managing & Motivating the 7 Most Challenging Employee Types from Marie McIntyre:
About Your Speaker:
Marie G. McIntyre, Ph.D., has more than 20 years of experience as a manager, business owner and the HR director at a Fortune 500 company. She's authored two business books, writes a nationwide newspaper weekly advice column and is founder of YourOfficeCoach.com. Her coaching clients include The Home Depot, Tyson Foods, Panasonic, AT&T, Cisco and other major organizations.
Who Should Listen:
Supervisors and managers
This recording has been approved for 1.25 credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI).
"The use of this seal is not an endorsement by HR Certification Institute of the quality of the program. It means that this program has met HR Certification Institute's criteria to be pre-approved for recertification credit."
This recording is sponsored by: Business Management Daily 7600A Leesburg Pike, West Building, Suite 300 • Falls Church, VA 22043-2004 (800) 543-2055 • Customer@BusinessManagementDaily.com