Boost morale … slash turnover … and send your career skyrocketing.
Hiring for Attitude
“If you don’t have a good attitude, we don’t want you, no matter how skilled you are. We can change skill levels through training. We can’t change attitude.” - Herb Kelleher, Founder, Southwest Airlines
A study by Leadership IQ found that 46% of new hires are either fired or disciplined within their first 18 months. And in a staggering 89% of those cases, the reason for the action isn’t incompetence, but attitude: poor motivation, bad temperament, or emotional issues.
As Herb Kelleher says, you can teach technical skills, but you can’t teach attitude. To help you make great hires every time, Business Management Daily has teamed up with a leading consultant and speaker on an amazing new session: Hiring for Attitude.
Mark Murphy, Chairman and CEO of Leadership IQ, will share secrets from his book Hiring for Attitude: A Revolutionary Approach to Recruiting Star Performers with both Tremendous Skills and Superb Attitude.
Why attitude counts
The “3-3-3” exercise to determine an applicant’s attitude
Characteristics of high AND low performers
9 sample interview questions – and how to ask them
Case studies of attitude-based hiring
4 warning signs of bad-attitude applicants
How to interpret the answers you get
The 5-step Universal Hiring Question
Steps for effective evaluation
And much more!
Mark will also specifically focus on Southwest Airlines’ hiring process. They offer pilots the chance to try on the airline’s trademark brown shorts during the interview process. Those who accept show they share Southwest’s culture of fun. Those who decline are shown the door.
Mark will help you identify your own “brown shorts” company traits – helping you not only explain your culture to applicants, but clarifying it for yourself. Imagine the value of hiring someone who not only fits the job description, but also fits in!
Armed with the knowledge you’ll glean from Hiring for Attitude, you’ll boost morale … slash turnover … and send your career skyrocketing. And all this success will do wonders for YOUR attitude!
Adam Goldstein, Publisher Business Management Daily
P.S. Your satisfaction is unconditionally guaranteed. If Hiring for Attitude fails to meet your needs, we will refund every penny you paid — no hassles, no questions asked.
Hear a Free 90-Second Clip of Hiring for Attitude from Mark Murphy:
About Your Speaker:
Mark Murphy, founder and CEO of Leadership IQ, is one of the country’s leading management and communication experts. Mark has been featured in Fortune, Forbes, Business Week, U.S. News & World Report, The Washington Post, the Los Angeles Times and more. He has also appeared on ABC’s 20/20, CBS News, Fox Business News and NPR, and has lectured at Harvard Business School, Yale University and more. His clients include Microsoft, IBM, GE, MasterCard, Merck, AstraZeneca, MD Anderson Cancer Center, Johns Hopkins and hundreds more. Mark is also the author of several best-selling books including HARD Goals, Hundred Percenters, Generation Y and the New Rules of Management, and The Deadly Sins of Employee Retention.
Who Should Listen:
Supervisors and managers
This recording has been approved for 1.25 credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI).
"The use of this seal is not an endorsement by HR Certification Institute of the quality of the program. It means that this program has met HR Certification Institute's criteria to be pre-approved for recertification credit."
This recording is sponsored by: Business Management Daily 7600A Leesburg Pike, West Building, Suite 300 • Falls Church, VA 22043-2004 (800) 543-2055 • Customer@BusinessManagementDaily.com