Banish negativity from your workplace — and your own management style.
Keep Negativity from Infecting Your Workplace Dealing with Troublemakers, Whiners, Pessimists and Other Difficult Employees
Just one bad apple is all it takes to infect the entire work force and demoralize everybody. Don’t let things go too far — learn how to put a strategy in place to combat negativity.
When confronted with employees who complain, criticize or try to stir up trouble, managers often feel frustrated and helpless. They may quickly assume that there is no way to change these “personality problems,” so they just do their best to contain the damage. However, tolerating such harmful behaviors is definitely NOT the smartest strategy.
Chronic negativity frequently starts with only one or two employees, but it can quickly infect an entire department. When this happens, the inevitable result is reduced productivity, damaged morale and eventually increased turnover, so wise managers try to nip negativity in the bud.
In this 75-minute training, you will learn specific strategies for combating negativity in your group and promoting more positive attitudes. The program will include the following topics:
6 signs that your office may be infected with negativity
The hidden costs of a chronic negativity problem
Diagnosing the cause: What makes some people so negative?
Employees from the dark side: whiners, complainers, critics & pessimists
Active troublemakers: tattletales, gossips, bullies & rabble-rousers
7 effective weapons in the war against negativity
How you may actually be rewarding your employees’ negative behavior
5-step Behavioral Coaching process that really makes an impact
How to re-engage resentful employees by flipping their "motivational switch"
Using the Team Turnaround process to “disinfect” an entire group
Termination: when removing the cause is the only cure
Recognizing systemic problems: 13 signs of a toxic workplace
Strategies for saving your sanity in a toxic organization
Banishing workplace negativity increases productivity, decreases turnover and boosts morale. Imagine how that will make you look as a manager.
Our presenter, Dr. Marie G. McIntyre, puts her 20 years' experience to work for YOU — sharing field-tested advice to create a positive work environment for ALL employees — and you!
Pat DiDomenico Editorial Director, Business Management Daily
P.S. Your satisfaction is unconditionally guaranteed. If Keep Negativity from Infecting Your Workplace fails to meet your needs, we will refund every penny you paid — no hassles, no questions asked.
Hear a Free 90-Second Clip of Keep Negativity from Infecting Your Workplace from Marie McIntyre:
About Your Speaker:
Marie G. McIntyre, Ph.D., has more than 20 years' experience as a manager, business owner and the HR director at a Fortune 500 company. She's authored two business books, writes a nationwide newspaper weekly advice column and is founder of YourOfficeCoach.com. Her coaching clients include The Home Depot, Tyson Foods, Panasonic, AT&T, Cisco and other major organizations.
Who Should Listen:
Supervisors and managers
This recording is sponsored by: Business Management Daily 7600A Leesburg Pike, West Building, Suite 300 • Falls Church, VA 22043-2004 (800) 543-2055 • Customer@BusinessManagementDaily.com