Be a leader in your company and a partner with your supervisors.
The Advanced Admin: Professional Skills Workshop
“Today’s administrative professionals are no longer just ‘behind-the-scenes’ support. They are assuming highly visible roles within their organizations, advocating change and implementing measures that allow their firms to be successful.”
~Robert Hosking, Office Team Office Pro Magazine, August/September 2010
As an administrative professional, chances are you have a "to-do" list of your daily tasks. But when you think about it, you also have a "Do you?" list. For example:
Do you often feel ineffective in your job?
Do you find it difficult to manage multiple supervisors simultaneously?
Do you wonder why you are expected to be a mind reader?
Do you feel the need to set boundaries but don’t know how to do so without sounding rude?
Do you want to communicate openly but don’t feel comfortable?
Do you go to work wondering if Dr. Jekyll or Mr. Hyde (or both) will be your supervisor for the day?
The Advanced Admin: Professional Skills Workshop is designed to assist you, the advanced administrative professional, with perfecting your skills so you continue to excel. It is also beneficial to those who have aspirations of moving to the advanced level by helping you gain insight and giving you an advantage over your competition.
Your presenter, Christy Crump, conducted extensive research on issues important to the advancement of today’s busy administrative professionals. Based on that research, you will learn effective techniques for:
Juggling the demands of one or more bosses, especially in offices where staff have been cut and you’re expected to do more with less
Overcoming fear and building trust with your boss and team
Communicating assertively without appearing unprofessional or rude
Dealing with different supervisor personalities in a productive manner
You will better understand why learning, practicing and perfecting the following skills can propel you forward in the profession:
Managing up effectively
Overcoming the five dysfunctions of a team
Understanding interpersonal relationships
Being assertive rather than aggressive
Identifying and managing work styles and behaviors
The Advanced Admin: Professional Skills Workshop will leave you equipped to be a leader in your company and a partner with your supervisors. We’ll also give you a valuable list of resources for administrative professionals to use as you strive to become an expert in your field.
Mary Ellen Slayter Editor, Administrative Professional Today
P.S. Your satisfaction is unconditionally guaranteed. If The Advanced Admin fails to meet your needs, we will refund every penny you paid — no hassles, no questions asked.
Hear a Free 90-Second Clip of The Advanced Admin from Christy Crump:
About Your Speaker:
After 25 years as an administrative professional, Christy Crump founded Crump & Associates, a premier training and development company. Christy's client list includes Fortune 500 companies, local and state government offices, colleges and universities, and nonprofits. Christy is a graduate of Florida State University and is a certified government administrative manager. She serves on the board of directors for Business & Professional Women/Florida and is one of “Tallahassee’s Top 25 Women to Know.” Crump & Associates is a recipient of the Greater Tallahassee Chamber of Commerce 2011 Small Business Excellence Award.
Who Should Listen:
Supervisors and managers
This recording is sponsored by: Business Management Daily 7600A Leesburg Pike, West Building, Suite 300 • Falls Church, VA 22043-2004 (800) 543-2055 • Customer@BusinessManagementDaily.com