Rookies learn by trial and error. Pros have an actionable plan about what to say and how to act.
Whether you’ve been in a leadership role for a while, are new to it, or have it as one of your career goals, you know that one of the biggest challenges all leaders face is to be taken seriously.
To help you become a better leader, Business Management Daily has teamed up with training consultant Fred Kniggendorf, Ph.D., to present How to Talk and Look Like a Leader.
It’s no accident that politicians devote a lot of energy to maintaining a positive public image so they’re not treated dismissively by their colleagues or constituents. They’re coached on how to communicate effectively, how to respond in certain situations, and how to appear confident and assertive.
In this unique session you will learn the three A’s of looking and acting like a leader: articulation, appearance, and assertiveness. In 75 fast-paced minutes, you’ll learn:
How to build a bank account of trust and why this is critical to team morale
2 things you can do to demonstrate loyalty to your team — and your organization
Simple tips for developing an agenda so you — and your team — will stop dreading meetings
Vocabulary tips: surprising sources of “leader-speak”
What you need to do to make your workspace look more “presidential”
“Executive posture” — a simple technique to lend more authority to your voice
How to use “back-channel communication” to show you’re listening to people
3 reasons for workplace negativity and what you can do to overcome them
What to say — and not to say — when you have to communicate bad news
How to determine and communicate your expectations to others
When and how to say “No” when you have to
What you can and can’t manage: the critical difference between actions and attitudes
How you can use questions to manage an interaction with someone and why this works
How to raise your team’s visibility within your organization
Is negativity sabotaging your leadership style?
Phillip Ash, President and Publisher
P.S.Your satisfaction is unconditionally guaranteed. If How to Talk and Look Like a Leaderfails to meet your needs, we will refund every penny you paid — no hassles, no questions asked.
Hear a Free 90-Second Clip of How to Talk and Look Like a Leader from Speaker Fred Kniggendorf:
About the Speaker:
Fred Kniggendorf, Ph.D., is a training and adult education consultant. He has more than 30 years’ experience in business and manufacturing, primarily in the areas of management, customer service, training, and business writing with U.S. Steel, the American Management Association, and, most recently, as president of Gravyloaf, L.L.C. He is a sought-after speaker at conferences and on-site corporate training courses, and has travelled extensively throughout the United States and abroad facilitating training courses for a wide variety of clients.
Who Should Listen:
Supervisors and managers
This recording is sponsored by: Business Management Daily 7600A Leesburg Pike, West Building, Suite 300 • Falls Church, VA 22043-2004 (800) 543-2055 • Customer@BusinessManagementDaily.com