Business protocol has a direct link to your company’s profits. How can you make sure poor etiquette and protocol don’t keep you from moving forward?
In the competitive business world, even the little things can help you stand out. So you might as well stand out in a good way – with proper etiquette and protocol. Business Protocol Handbook is your own personal business-etiquette class!
You can learn business protocol from the experts – and use their tips to advance your career.
Every company has rules and regulations, whether written or unwritten. Often those rules govern employees’ actions and affect how a company presents itself to the public. Following regulations will obviously keep everything running smoothly – but did you know that not following protocol can hurt your profits?
It’s true. Etiquette isn’t just about using the right fork or knowing how to RSVP. In business, etiquette can be just as important as the wording in a contract or your treatment of a key client. Courtesy still goes a long way, and if you stand out because of your professionalism, you could find yourself receiving more than just a grateful smile.
How much do you know about office etiquette? Which behaviors you should or shouldn’t practice? Your co-workers may bug you – but how do you know you’re not bugging them, too?
Did you know that…
Business Protocol Handbook provides solutions to many of the everyday situations facing the modern worker. Do you know what to say to a co-worker who has just been laid off? What about a boss whose zipper is down? What are the guidelines with regard to wedding, baby shower and retirement party invitations? And what’s the best way to handle office donations?
Unsure how to react when something embarrassing or awkward happens? Business Protocol Handbook also contains guidance on sticky situations from Peter Post, author of The Etiquette Advantage in Business and great-grandson of etiquette guru Emily Post.
Not only can you use Business Protocol Handbook to brush up on office etiquette, you can also use it to get ahead. Using the tips the handbook provides, you can impress clients and land those deals that might have passed you by if you hadn’t gone that extra mile. Professional courtesy is always appreciated – and it can even make people want to do business with you.
Table of Contents
1. Cubicle etiquette: 8 close-quarters rules
2. ‘Casual dress’ etiquette: Demystify your event’s dress codes
3. How to finesse awkward, embarrassing situations
4. Handshake etiquette: Setting the stage for instant rapport
5. Job etiquette when a co-worker gets the pink slip
6. Guest etiquette: Roll out the red carpet for visitors
7. Business phone etiquette: Soothe angry callers
8. Kitchen faux pas: Who ate my yogurt?
9. Office donations: Keep it low-key when passing the hat
10. Business letter etiquette: The art of the personal note
11. Business dining etiquette: 5 rules
12. Office decorations: Balance personal and professional image
13. Party etiquette: Special occasions with co-workers
14. Etiquette questions: Expert advice from Letitia Baldrige
Don’t miss out on outstanding business opportunities just because you’re unclear on business protocol. Use Business Protocol Handbook as an etiquette class and never be at a loss for words or actions again. When a tricky situation arises, you’ll know how to handle it.
Phillip A. Ash
P.S. Remember, there’s absolutely no risk. If you don’t see how you can benefit from tips on business protocol, we’ll refund your entire purchase price – no questions asked – and you’ll have no further obligation.
P.P.S. If you’re going to stand out, it should be in a positive way, not a negative one. Be remembered for your professionalism – and make a lasting impression.