Think of all the time you (and your supervisors) spend on repeated or misunderstood communication. Even a tiny improvement would reap massive benefits for your organization. And this popular audio conference CD will vastly improve communication throughout your office.
The importance of eye contact
How cultural differences impact communication
Ways to optimize written AND oral communication
6 ways managers should NEVER express themselves
Effective use of your tone of voice
3 steps to take when you’re right
3 steps to take when you’re wrong
Techniques to motivate team communication
Why ALL feedback is good feedback
You don’t need to waste a supervisor’s entire day to provide communication training. In just 75 minutes, Breakthrough Communication: 5 Steps to Improving Managers’ Effectiveness will help raise any person’s communication abilities to the next level! Buy the CD now!
Editorial Director, HR Specialist
P.S. If you’d like to listen to a free 90-second clip from Trish Lewis’ Breakthrough Communication event, click the Play arrow:
P.P.S. Your satisfaction is unconditionally guaranteed. If you decide that Breakthrough Communication: 5 Steps to Improving Managers’ Effectiveness isn’t all we’ve promised AND MORE, we will send you a full, 100% refund. No hassles, no questions asked.
Trish Lewis, Esq., is an experienced employment lawyer, human resources professional and trainer. Trish provides anti-harassment and anti-discrimination, conflict resolution and diversity classes to both private and public sector employers. As an experienced investigator, Trish investigates and reports on complaints relating to workplace harassment, discrimination, retaliation, and other employee misconduct. She also conducts FLSA and general HR audits of the workplace. Trish practiced employment and labor law exclusively at Boston law firms Peabody & Brown and Deutsch Williams Brooks DeRensis Holland & Drachman, P.C., where she represented management clients in defending wrongful termination, harassment, discrimination and contractual claims. Her HR experience is also extensive, having served as an Employee Relations Specialist at Kimberly Quality Care, as the Manager of Human Resources Legal Affairs with BJ’s Wholesale Club and as a Human Resources Consultant with Liberty Mutual Insurance Group. Trish received her undergraduate degree from Tufts University and her law degree from Boston College Law School. She is a graduate of the MCAD-certified discrimination, harassment, and internal discrimination complaint investigations courses. She is a co-author of Workforce Strategies in A Down Economy.
This CD has been approved for 1.25 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI).
Who Should Listen: Employees across your organization can benefit from Breakthrough Communication:
• HR professionals
• Supervisors and managers
• Business owners
Pricing Options : CD with all presentation materials $197
Sponsored by: The National Institute of Business Management Leading Managers Since 1937
7600A Leesburg Pike, West Building, Suite 300 • Falls Church, VA 22043-2004
(800) 543-2055 • Customer@NIBM.net