Watch out for the old adage that the customer is always right. Take it too literally, and you could be courting employment law liability. Handling customers who ask you to violate the law is tricky.
Don’t want your child lounging around this summer while school's out? If you're a business owner, it doesn’t have to be that way. Strategy: Put your child to work for your company as an official employee.
Before you give a live media interview, prepare to answer questions on your terms. Rehearse what you’ll say if you’re challenged to defend yourself or your organization.
Now that everyone is spending more time texting, a few rules of the road might be in order. Geoffrey James, writing in the Sales Source column for Inc., has come up with his unwritten rules for business texting.
What skills does a great leader possess? Charisma tends to fade over time. And strong-willed bosses who try to intimidate may seem formidable at first, but employees often resist tyrants. Nine traits of effective leaders:
There’s only so much an organization can do to help employees with their work/life balance. Some of it has to be up to them. Five simple steps:
Great corporate events, the ones where everything goes well and everyone has a good time, don’t just happen. They’re always the result of plenty of hard work and a great deal of planning.
If you use no other social media, you still need LinkedIn to help manage your professional life. Surveys show professional participation at more than 80%. But the pros say a lot of us are doing it wrong.
Is the paper piling up in your office and in need of a big spring cleaning? Before managers start tossing documents in the circular file, they need to know which employee-related paperwork must be saved—and for how long.
Even if you don’t have a customer relationship manager, you can use Outlook to stay in touch with your important clients and customers with these three simple solutions.