Leaders with emotional intelligence rarely possess it by accident. Their high self-awareness lets them see cause-effect relationships between their feelings and their actions. To raise your awareness, keep daily notes of your actions—and the thoughts that led to those actions.
Corporate HR departments love nontraditional benefits—perks other than leave, health insurance and retirement benefits—because they’re generally cheap and build loads of employee good will. But many so-called lifestyle benefits are taxable, much to HR’s chagrin.
Most people would agree that it’s important to manage your emotions in the office. But is it appropriate to create official policies that would ban heated exchanges? That’s what one reader asked recently on the Admin Pro Forum.
Because unemployment figures remain high, many employees stay put even if they dislike their jobs. If you manage people who seem detached, take these steps to engage employees so they don’t sit and stew:
For the first time in almost 20 years, you’ll need to relearn how to use Windows. That's because Windows 8 is a dramatic change from previous versions of Windows. The most obvious difference between Windows 7 and Windows 8 is the user interface. Here's an at-a-glance view.
Legendary marketer David Ogilvy once said, “When you advertise fire extinguishers, open with the fire.” It’s good advice for business presenters. Captivate your listeners from the first seconds of your talk. To organize the first minute of your speech, prepare in threes:
A large percentage of people have to deal with colleagues who frequently complain, according to a study by Cloud Nine Media. Such negativity isn’t just annoying; research shows it can also take a toll on your brain’s ability to function properly.
Hiring is one of the most difficult and legally dangerous tasks for supervisors. Just a few ill-timed words in a want ad or interview can trigger a legal complaint. Here are the key liability hot spots to watch out for in the hiring process:
Before you address an audience of one or 100, know your goal and prepare an outline to stay on track. Start with simple ideas and add complex points (evidence, details, case studies) gradually. Consider the pros and cons of four formats:
If you think your customers exist solely to “buy your stuff,” you’re missing a huge part of the picture. Instead of using your company’s profits to promote your company, wouldn’t it be more effective if you let the customers themselves drive your sales and marketing efforts and fuel your growth?