The best presentations unfold in three parts: (1) straightforward opening that sets an audience’s expectation for what’s to follow; (2) an orderly midsection; (3) a decisive, confident conclusion.
Many of your employees may occasionally have to deal with customers. Here's a primer to help them understand what it takes to not only hang on to customers, but leave them with a positive impression of your business.
Think of a take-charge CEO and you may envision a loudmouth barking orders. But that’s not necessarily the right way to lead. Quieter, more measured leaders often succeed as well.
If your inbox is always overstuffed and you feel overwhelmed, you’re probably not getting everything done, says Elizabeth Grace Saunders, founder of Real Life E Time Coaching & Training. Here's what you should be doing instead:
Rugby teams try to harness the talent of each player at just the right time to clear a path downfield. Similarly, top business teams operate with speed, flexibility and autonomy.
Forget elbows on the lunch table and yoga pants in the cubicle. A study has found that technology may be a leading cause of rudeness in the office.
Protecting your Wi-Fi network is essential for keeping your privacy protected, but how do you know your network protection is up to par?
The IRS has made it easier for small business owners to deduct home office expenses. You can elect to use the simplified method allowing a maximum $1,500 deduction. But don’t automatically take the “easy way.”
You probably track several HR-related numbers, but are you sure you’re tracking the right ones? Here are some of the more common metrics that experts say HR professionals should know how to track.
A new boss can introduce a lot of new elements to your work life, such as a new leadership style, a new way of communicating and new expectations. Career coach Joyce E.A. Russell offers these tips to help you cut through your anxiety and start adjusting to your new reality.