Even if you don’t have a customer relationship manager, you can use Outlook to stay in touch with your important clients and customers with these three simple solutions.
Before you address a roomful of employees, identify the main point you want to make, then figure out a memorable way to convey it. Consider how Jack Welch, GE’s former CEO, injected some drama speaking to his top managers.
If your organization is suffering a post-recession exodus of its most valuable employees, here’s an old-school idea to stop the drain: Add job perks that your competitors don’t offer.
More employers are turning to high-deductible health insurance plans. But don’t automatically assume that they’ll cut your organization’s costs.
In honor of Administrative Professionals Week (April 22-26), we’re sharing readers’ thoughts on the three traits they felt were essential to being an excellent admin.
When you’re trying to persuade employees, you may figure if you cite enough evidence, you’ll break down others’ resistance and they’ll agree with you. But reason alone may not suffice. Use techniques that induce compliance.
The IRS and the Department of Health and Human Services have released a raft of proposed and final regulations that implement the Affordable Care Act health care reform law, which becomes fully operational in nine months.
Updating your recruitment strategy so it’s proactive rather than reactive can put you ahead of the competition and allow you to scoop up the best people.
When managers interview job candidates, it’s nearly impossible to get a good reading of a person’s moral compass. Here are some effective “situational” or “behavioral” questions and scenarios managers can pose.
Many executives equate strategic planning with staging a “SWOT analysis”—an examination of their organization’s strengths, weaknesses, opportunities and threats. But recent research adds another element to the mix: an organization's culture.