Centerpiece

Most people would agree that it’s important to manage your emotions in the office. But is it appropriate to create official policies that would ban heated exchanges? That’s what one reader asked recently on the Admin Pro Forum.
Because unemployment figures remain high, many employees stay put even if they dislike their jobs. If you manage people who seem detached, take these steps to en­­gage employees so they don’t sit and stew:

For the first time in almost 20 years, you’ll need to relearn how to use Windows. That's because Windows 8 is a dramatic change from previous versions of Windows. The most obvious difference between Windows 7 and Windows 8 is the user interface. Here's an at-a-glance view.

Legendary marketer David Ogilvy once said, “When you advertise fire extinguishers, open with the fire.” It’s good advice for business presenters. Captivate your listeners from the first seconds of your talk. To organize the first minute of your speech, prepare in threes:
A large percentage of people have to deal with colleagues who frequently complain, according to a study by Cloud Nine Media. Such negativity isn’t just annoying; re­­search shows it can also take a toll on your brain’s ability to function properly.
Hiring is one of the most difficult and legally dangerous tasks for supervisors. Just a few ill-timed words in a want ad or interview can trigger a legal complaint. Here are the key liability hot spots to watch out for in the hiring process:
The Fair Labor Standards Act is generally a fairly straightforward law—for most of the year. But winter weather—and the delays and closures that sometimes accompany it—can make wage-and-hour compliance more difficult.

Before you address an audience of one or 100, know your goal and prepare an outline to stay on track. Start with simple ideas and add complex points (evidence, details, case studies) gradually. Consider the pros and cons of four formats:

If you think your customers exist solely to “buy your stuff,” you’re missing a huge part of the picture. Instead of using your company’s profits to promote your company, wouldn’t it be more effective if you let the customers themselves drive your sales and marketing efforts and fuel your growth?

It’s a different story this year-end for investors in securities. Due to potential changes in tax rates for 2013, the usual emphasis on harvesting capital losses has shifted to realizing capital gains. Strategy: Don’t forget how the “netting rules” work.