Centerpiece

For some people, a computer will never replace a pen and paper for note-taking during meetings. But for others, electronic notes may make more sense, especially if they have to share them electronically anyway. Here are three questions to determine which way is best.

Video is becoming the preferred method of communication for many customers. Using videos opens many new and creative ways to deepen the relationship with customers, increase communication and drive new business.

Say an applicant tells you she wouldn’t be able to work Friday nights due to her religion. Or an employee begins wearing a headscarf to the office. How would you respond? The increasing religious diversity in the workforce is causing more managers to make legal mistakes.

If you dread administering performance reviews, you may sugarcoat your appraisals by telling employees they’re doing “great” when they need to improve. Dishing out undeserved praise can backfire. By giving honest, thorough appraisals, you can avoid these traps.

We certainly do not suffer from a lack of data these days. But all the tools in the world will not get that data talking until it is in a format you can use. Excel is the most common place to fix data because it has tools to help scrub up your data files.

There’s no getting around it. Sooner or later you must summon a problem employee into your office to set him or her straight. How you conduct this meeting can mean the difference between turning a recalcitrant employee around or opening up your organization to costly litigation.

Do your hiring managers know the law when it comes to asking medical or health-related questions during job interviews? Are your job applications toeing the legal line and complying with the ADA?
As an HR professional, you’re in a unique position to guide your organization to a culture that causes less worry and stress for employees—and better health and productivity. Here are 12 ways to get started:

The best meetings don’t happen by accident. For Al Pittampalli, author of Read This Before Our Next Meeting, the key to worthwhile meetings is to distribute relevant material to participants ahead of time, and hold them accountable for reading the content.

Some teams struggle to work together. Personalities clash, disagreements intensify and meetings turn into protracted turf battles. When groups become polarized, shake up the status quo. Try these techniques to reverse a downhill spiral so that teams regain their footing.