Centerpiece

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What skills does a great leader possess? Charisma tends to fade over time. And strong-willed bosses who try to intimidate may seem formidable at first, but employees often resist tyrants. Nine traits of effective leaders:
There’s only so much an organization can do to help em­­ployees with their work/life balance. Some of it has to be up to them. Five simple steps:
Great corporate events, the ones where everything goes well and everyone has a good time, don’t just happen. They’re always the result of plenty of hard work and a great deal of planning.
If you use no other social media, you still need LinkedIn to help manage your professional life. Surveys show professional participation at more than 80%. But the pros say a lot of us are doing it wrong.
Is the paper piling up in your office and in need of a big spring cleaning? Before managers start tossing documents in the circular file, they need to know which employee-related paperwork must be saved—and for how long.

Even if you don’t have a customer relationship manager, you can use Outlook to stay in touch with your important clients and customers with these three simple solutions.

Before you address a roomful of employees, identify the main point you want to make, then figure out a memorable way to convey it. Consider how Jack Welch, GE’s former CEO, injected some drama speaking to his top managers. 
If your organization is suffering a post-recession exodus of its most valuable employees, here’s an old-school idea to stop the drain: Add job perks that your competitors don’t offer.

More employers are turning to high-deductible health insurance plans. But don’t automatically assume that they’ll cut your organization’s costs.

In honor of Administrative Pro­­fes­­sion­­als Week (April 22-26), we’re sharing readers’ thoughts on the three traits they felt were essential to being an excellent admin.
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