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Research shows that when employees enjoy socializing with each other and engage in informal conversation, they’re more productive.
How can you detect and solve problems being experienced by employees who don’t speak up? Try this approach.

Crumpled receipts, overindulgent choices, ill-defined budgets ... an expense policy needs to accommodate the realities of what happens when staff starts spending.

The start of a new year is a great time to focus on self-improvement, so we reached out to career experts for their best advice on how to make it productive and painless.
Managed correctly, conflict can be a positive source of innovation and creativity. How do you harness its power?
Coonoor Behal, founder of Mind­­hatch, a business and customer insights firm that uses improv training and design thinking, offers these tips.
48% of senior managers said #1 on the list had the greatest impact on administrative professionals’ jobs in the past year ... and it's only getting more intense.
With the Twitter Poll feature, you can ask your followers their opinions. This easy-to-use tool gives you insights into what your tribe thinks.
What happened when one executive dared to crowdsource the solution to a business problem? Resentment among the staff—and an actual solution.
Word Online is a perfectly acceptable tool for run-of-the-mill document editing. Some tools are unavailable in the Online version, while others are either different or limited. Here’s an overview of what works where.
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