Avoid sending big files back and forth with your boss—try Dropbox, a virtual hard drive ... Hold a web conference free and invite up to 20 guests, with DimDim, which Inc. magazine calls the best in its class ... Print less by taking advantage of the less-popular settings in your Print dialogue box ...

Your morning is completely planned, with top priorities penned on your to-do list, when a boss derails everything with two additional, hefty tasks that he needs “ASAP.” Doesn’t he realize there’s only so much you can do? Here’s a calendar-planning tactic that will let the boss know where you spend your time and help you better manage your schedule.

Many leaders at larger companies fancy themselves too busy or important to do the messy work of managing, says Henry Mintzberg, management professor at McGill. You’re not a leader if you’re AWOL. And while, yes, there’s a difference between leading and managing, that doesn’t preclude leaders from rolling up their sleeves and pitching in.

Lavish office parties are as distant a memory as mimeograph machines for most workers. This year, as companies cinch their belts a little tighter than usual, how are you handling the holiday office party? Administrative professionals weighed in with their suggestions on our Admin Pro Forum:

Layoffs, shortened workweeks, stressed-out workplaces … it all can lead to another byproduct of the recession: increasing workloads and work slippage. How are administrative professionals ensuring that, with stakes soaring higher than ever, no work falls through the cracks?

Halloween may be over, but “ghost work”—the work left behind after colleagues are laid off—still haunts the employees who remain. According to a recent survey by the International Association of Administrative Professionals, admins are hit particularly hard by the spectre. Here are three tips to help you gain control of "ghost work":

“My senior admin recently asked us what we should discuss during our monthly admin meetings,” a reader wrote. With time at a premium, this is a good point, as there’s an ever-increasing need for groups to get more real work done during regular meetings. Suggestions for making your next admin meeting more productive:

Help attendees convert decisions into action after the meeting ends. Here’s how:

Blogs are spreading faster than kudzu in the business world, and for a reason: They help build relationships with customers, something every business and boss want to see. Here’s how to write blog posts for your company, without spending too much time, according to Stephanie Lloyd, founder and CEO of Radiant Veracity.

Whom do your co-workers look up to more, you or your boss? According to a recent Randstad survey, employees said that besides their parents, their co-workers were the most influential people in their lives.

Benefits consultant Ken Stahlmann spells out three keys to creating crowd-pleasing employee-recognition awards:

You can't do much in Excel if you store dates and times as text. When you store them as numbers, though, endless possibilities exist.

Size matters when it comes to planning events. For smaller events, you can go solo. But for larger ones, it takes a committee, a nod from management and a zinger of a spreadsheet for keeping tasks and timelines on track. To help you track the details, try this sample checklist adapted from Midwest Meetings:

“Write this down in the minutes,” demands a board meeting attendee, implying that his clout alone should be reason enough for you to do what he says, right or wrong. In such a situation, you could use minute-taking standards.

Have you discovered all the shortcuts buried within Excel? Try zipping around Excel spreadsheets using these keyboard techniques.

When a VIP comes to your office, how do you dole out extra-special treatment? Being friendly and responsive is the key to treating VIPs, says Peter Post, Emily Post's great-grandson and author of The Etiquette Advantage in Business. Here's Post's advice on how to practice guest etiquette:

Here’s some help on setting priorities when more than one person is clamoring for your attention “yesterday”:

Imagine typing only about half of what you do now. Keyboard shortcuts may seem like more trouble than they’re worth. But once discovered and practiced, shortcuts can prove to be valuable timesavers. The key is not trying to learn them all...

Reduce the odds that a conversation will bog down when people take things too personally by avoiding statements that begin with “you.” ... Learn how you can add more value at the office by conducting your own “listening tour.”... Stay current on technology by signing up for free e-newsletters. ...

A growing number of Americans are going back to the land, growing vegetable gardens in backyards, schoolyards and even traffic circles. So it shouldn’t surprise you to hear that employees are spending their lunch hours and breaks digging in employee gardens.

At Progress Energy’s quarterly “compliments and concerns” meeting, senior administrative assistant Amy Finelli uses a template for minute taking. As a result, she can quickly send out notes after the meeting “because I don’t have to figure out how to organize the topics,” she says. Here are a few more of Finelli’s power tools for meetings:

Company size isn’t important when it comes to saving money in little ways. Here are five practical ways to watch those workplace pennies: 1. Reduce delivery fees. 2. Cut overnight shipping. 3. Look for group discounts. 4. Turn off the lights. 5. Consolidate your suppliers ...

Taking minutes wasn’t getting any easier for Terri Michaels, even after years of practice. “I had become wordy, and the minutes were sometimes eight pages. Each new director or company wanted them done differently,” she says. Finally, she enrolled in a workshop, and things changed. Now she uses these 10 best practices:

With more than 200 other administrative assistants in her building, Ilja Kraag sees admins working away in their “own little boxes,” independently figuring out how to tackle tasks that an admin at the next desk may have mastered long ago. So she decided to share some of her “best practices,” especially for common tasks, such as scheduling meetings.

Transform your next big event into an opportunity to give back to people in need. Here’s how to touch the lives of others after the party’s over: