Steer clear of these three grammatical pitfalls: 1. "None": It is always singular, never plural. 2. Learn when to use “lie” vs. “lay.” 3. It’s “between you and me,” not “you and I.”
Steve Cody, a public relations consultant who blogs as The Repman, says he’s learned four things about good communication from practicing stand-up comedy: 1. Courage builds courage. 2. Timing is (almost) everything. 3. It’s not just what you say, but how. 4. Humor works like a magnet.
Meetings are notorious time-wasters, so protect your boss from ineffective sit-downs. When someone invites your boss to a meeting, ask these five questions:
If you hate filing, consider this: Researchers estimate that 80 percent of the documents that the average business operation files are never used again. Feel better now? Recordkeeping policies and privacy laws may force some duplication of effort, but you can design more efficient ways to manage and store documents.
How well do you and your boss communicate? Two people working closely must communicate well in order to collaborate and work effectively. According to research from Gallup, people who are “excellent collaborators” give themselves high ratings for each of the following statements:
Most lawsuits are not triggered by great injustices. Instead, simple management mistakes and perceived slights start the snowball of discontent rolling downhill toward the courtroom. Here are 6 of the biggest manager mistakes that harm an organization’s credibility in court. Use these points as a checklist to shore up your personal employment-law defense:
In the downturn, productivity is everything. Any time spent in the conference room should be efficient and results-oriented. Here are some creative tactics business owners are using—and that you can copy:
The first rule of negotiating a raise is to make it easy for your boss to say yes. That means anticipating objections and addressing them in advance. Smart negotiators rarely say, “I want more money.” Instead, they use facts to drive home their valuable contributions. Here’s how to prepare for your next salary review:
Forget the tirade. Rather than huff and holler when overhearing a discriminatory comment, quash it with poise. Experts share their best strategies for dealing with inappropriate remarks:
When used incorrectly, apostrophes are a huge annoyance for readers such as Lynn Crocker of Comcast Spotlight. “What drives me nuts is people using apostrophes for plural things,” she says. “I’ve even seen people make signs that say, ‘We make key’s!’” Make sure you aren’t using apostrophes recklessly. Some tips:
Has e-mail become so ubiquitous that it has changed the way we craft business correspondence? That’s what admins recently debated on our Admin Pro Forum. Some suspected that writing “Dear” or “Very truly yours” has become too old-fashioned for digital—or even printed—correspondence. A bevy of self-proclaimed “old-school” admins protested.
Frenemies aren’t just found on reality TV shows; they’re everywhere. Even Apple has one: Google. If you have “frenemies"—colleagues with whom you have cordial, unproductive relationships—don’t give up. Before they become full-fledged enemies, take these steps:
In a new study by the National Association of Colleges and Employers (NACE), employers ranked these (in order) as the top five skills/qualities they look for in potential employees:
Company bloggers, make sure you’re familiar with the basics of marketing and communications 101. To reach your audience in the right way, think through four key questions. Once you know the answers to those questions, take the next step and create an editorial calendar specifying what you’ll write about over the next several months.
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