Human Resources

Stay current on critical issues affecting human resources professionals and employees. Topics covered include: hiring, firing, retirement plans, HR metrics, recruiting, testing, background checks, retention, safety/health policies, recognition & rewards programs, management training, interviewing, firing procedures and insurance coverage.

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    New moms who work for Maya Design in Pittsburgh don’t have to worry about child care for their hard-to-place infants, at least for six months after they give birth. They can tote the tots to work. The consulting firm and technology research lab welcomes infants through its Babies in the Workplace program.

    For the past 15 years, complying with the FMLA has been complex, but at least the law stayed the same. But earlier this year, that all changed when the first major overhaul of the FMLA took effect. Here are the details on the changes every HR pro must understand.

    Have you ever felt that punch-to-the-stomach feeling of clicking “Send” and realizing you blasted an e-mail to the wrong person? As the CEO in the following case learned, one misguided e-mail mixed with some poor judgment can stir up a potent legal stew …

    It sometimes takes extra money to entice an applicant to jump ship. That’s all part of the hiring dance. But there's a hidden peril that could land you in court—and cost you thousands. Learn the best practices that will help you defend yourself.

    A brutal economy … layoffs … pay cuts. These are trying times to be a U.S. worker, and not all are handling it well. Nearly half of U.S. workers say they feel stressed out, compared with 39% in other countries, according to a Robert Half International survey. Here are 10 ways to deal with your employees' recession-induced stress:

    Q. On our applications, can we include a question that asks if applicants are related to any current employees?

    I have two part-time security guards working at the same location. One of them works four nights a week; the other works three nights a week. We need security coverage at this site seven nights a week, 365 nights a year. How do I handle giving them the "holiday" time off they're entitled to if someone has to be there all the time?—Lisa D.

    When employees hunch over keyboards all day, all the motivational posters in all the break rooms of the world won’t improve their health. Solution: Deliver practical, actionable advice directly into employees’ e-mail in-boxes.

    Quest Diagnostics is so serious about employee health that it calls the director of its wellness programs the “wellness ambassador.” Bill Germanakos, the 2007 season winner of NBC’s “The Biggest Loser” reality TV show, oversees HealthyQuest, which helps the firm’s 41,000 eligible employees change unhealthy behaviors.

    As hard as this recession has been on everyone, it has forced organizations to look at how to spend compensation budgets more efficiently and more effectively. What has shaken out is a new system of pay raises and bonuses that rewards employees for doing top-notch work rather than for simply showing up for work. Here are five lessons compensation pros have learned during these hard times:

    A new federal law takes effect Nov. 8 that extends eligibility for group health insurance coverage to certain dependent children over age 18 who are enrolled in institutions of higher education.

    Do you know exactly how you should respond to a sexual or racial harassment complaint? If you don’t, now is a good time to come up with a strategy—before you have to implement it. Advice: Your plan should spell out exactly how the harassment investigation will be handled, who will handle it and what will happen if the allegations prove true.

    It probably comes as no surprise to Southern Californians that the Los Angeles and Orange County region ranks as one of the nation’s worst examples of urban sprawl, according to a recent report by the Brookings Institution. Only Detroit, Chicago and Dallas have more spread-out employment bases.

    Courts seldom second-guess firing decisions if employers can articulate solid reasons for the discharge—and take the time to document their decision-making processes. That’s because employees who want to challenge their employer’s termination decisions have to raise suspicions that the employer’s reason was not credible and that it wasn’t really a motivating factor in the decision.

    Employees whose supervisors sexually harass them have a fairly easy time winning their cases. But courts are much more lenient when the alleged harasser is a co-worker. That means employers can relax a little if an employee complains about a co-worker. Fortunately, the alleged harasser’s title isn’t the deciding factor. Instead, courts look to the actual job responsibilities.

    It may be tempting to ignore rumors about racial or other hostility in the workplace. But you do so at the company’s peril—especially if some of that hostility is coming from a supervisor who has the power to hire and fire.

    Employees are entitled to work in an environment free from religious harassment, and employers should treat such harassment just as seriously as they do any other kind of harassment. Do that by promptly investigating complaints and fixing any problems you discover. What you don’t want to do is ignore religious harassment.

    You’ve just made another tough promotion decision, and 10 other urgent tasks require your attention. Before you move to the next item on your to-do list, take the time to document the promotion process. That way, if you are later sued, you can easily show the court the factors you considered.

    Miami placed seventh-worst in a Brookings Institution study that ranks cities by how spread out their employment centers are. About 62% of Miami jobs are located more than 10 miles from the city center ...

    In a Brookings Institution report titled “Job Sprawl Revisited: The Changing Geography of Metropolitan Employment,” the New York/Long Island/Northern New Jersey metropolitan area ranked second in the country (just behind Virginia Beach, Va.) with 34.8% of its jobs located within three miles of the city center.

    Here’s an important reminder for all managers and supervisors: If the workplace becomes a battleground over employee religious beliefs, count on a lawsuit. The best policy: Keep religion out of the workplace as much as possible. After all, we’re here to work.

    Employers know they are not supposed to discriminate against employees based on protected characteristics such as race, age or sex. But HR can’t be everywhere, and in large organizations, it may be hard to monitor equal treatment. A centralized discipline-tracking system can help you check for possible hidden discrimination by comparing proposed discipline against past discipline.

    Participation in new “social media” outlets is on the rise, creating many questions for employers. Should we be using social media to develop business or to recruit new talent? Should we allow employees to use social media at work? What types of restrictions do we need? Can we monitor off-duty conduct? And what are the potential liabilities?

    First, employers suggested. Then, they encouraged. Then pleaded. Now more U.S. employers are turning to the almighty dollar to get their employees to change their pound-packing, chain-smoking, sedentary ways. Despite the sour economy, more employers are creating and expanding wellness programs in recent years. And they’re increasingly turning to financial rewards and penalties to increase participation.

    Twin Cities employers have another recruiting tool. Ronald McDonald is lovin’ it here! In honor of the 30th anniversary of the Happy Meal, McDonald’s hired Sperling’s Best Places Research to evaluate the nation’s 50 largest metropolitan areas for family fun. When the results were tabulated, Minneapolis came out on top.

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