Human Resources

Stay current on critical issues affecting human resources professionals and employees. Topics covered include: hiring, firing, retirement plans, HR metrics, recruiting, testing, background checks, retention, safety/health policies, recognition & rewards programs, management training, interviewing, firing procedures and insurance coverage.

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    Here’s a reason to slow down and act deliberately when disciplining an employee who has filed an EEOC complaint: A court has concluded that coincidental timing alone can be enough to keep a case alive. That’s true even if it turns out that all the accusations in the EEOC complaint turn out to be unfounded.

    Generally, employees aren’t entitled to FMLA leave to care for adult children who suffer from serious health conditions—unless the child is disabled. The test is whether the child suffers from a physical or mental disability that makes self-care impossible.

    One of the cardinal rules of hiring is that you should ask all applicants the same questions. Even good rules can sometimes be broken—when it makes good sense. For example, if you have an open position and are interviewing both internal and external applicants, it’s perfectly logical to ask internal applicants different questions, since they’re already familiar with your operations.

    A new study estimates that nearly two-thirds of Facebook users access the site at work. On average, they spend 15 minutes on the site during work hours, and the electronic back-and-forth could represent as much as 1.5% of an employer's productivity losses. The good news: You can stop it.

    Some employees with genuine disabilities may think they can use their physical or mental conditions as an excuse to break workplace behavior rules. They can’t. As long as those rules are clearly explained and enforced equally, you don’t have to listen to my-disability-made-me-do-it excuses. You can lower the boom.

    During a recession, every organization seems to face its own unique HR challenges, and that’s leading to creative solutions and new ways of thinking. Here are five best practices that can help comp and benefits pros make changes that contribute to their organizations’ survival.

    For years, employers have grappled with the question of what exactly is “sexual harassment” and how much sexual banter is allowable. But lost in that debate is the fact that a workplace is just that—a place where work is supposed to be done. Here’s one good way to end this legal tightrope-walking and prevent potential problems down the line: Implement a policy that clearly bans sexual banter. Then punish those in violation.

    We're looking to create an incentive plan for all rank-and-file employees who bring in leads that help us land new business. (That's already part of our sales force's job, so they would be excluded.) What kind of incentives work best? I'm assuming cash is popular—so how much? How should we track our incentive program?—Bill M., Las Vegas

    A new federal law that takes effect Nov. 8 extends eligibility for group health insurance coverage to certain dependent children over the age of 18 who are enrolled in institutions of higher education.

    When an El Pollo Loco restaurant manager filed a wage lawsuit, the company pointed to its handbook that said (in English and small type) “all employment-related disputes must be resolved through binding arbitration.” The manager argued that employees didn’t understand what they were signing and, therefore, the policy wasn’t valid.

    Most HR professionals like to think their workplaces are free from slurs and other behavior that smacks of racial hostility. If only that were always true! Sadly, bigotry sometimes rears its ugly head. But the good news is that an isolated comment probably isn’t enough to make you liable. That is, unless the comment is made by a supervisor.

    Employees are entitled to a workplace free of discrimination. That includes having equal access to training. In recent months, several lawsuits have been triggered because supervisors allegedly favored certain employees for training opportunities at the expense of other employees who belong to a protected category.

    You have to handle plenty of serious employee gripes about benefits and harassment. But as shown by a new CareerBuilder survey of 2,600 HR pros and hiring managers, you also have had to deal with some truly offbeat complaints. For example:

    If discrimination has always been a head-in-the-sand issue for you and your organization, it’s time to get serious about your policies and practices. Discrimination complaints of all types—race, sex, age, etc.—have skyrocketed in the past year as the economy has fallen. Here's how to avoid becoming one of the EEOC's targets.

    You need to show supervisors how your new online time sheet system works, but you're having a hard time getting everyone together for face-to-face training. Ditch the calendar tag routine (and the conference room) and make your own training video. Here's a free, easy way to do it.

    Q. An employee sent a companywide e-mail inviting employees to attend a morning prayer and Bible study prior to work that will be held on the company premises. Do we have to allow this (or do we have to shut it down)?

    Benefits consultant Ken Stahlmann spells out three keys to creating crowd-pleasing employee-recognition awards:

    About a third of the 15 employees who work for ClearedJobs.net in Falls Church, Va., bring their dogs to work. So it was pretty easy for Chief Marketing Officer Kathleen Smith to convince the group to pitch in when she decided to send care packages to U.S. military working dogs in Afghanistan.

    Participation in new “social media” outlets is on the rise, creating many questions for employers. Should we be using social media to develop business or to recruit new talent? Should we allow employees to use social media at work? What types of restrictions do we need? Can we monitor off-duty conduct? And what are the potential liabilities?

    Even with unemployment hovering near 10%, some employers are still having trouble finding employees with the right skills, experience and training. Here are the 10 hardest jobs to fill in 2009:

    As our company’s only HR staff person, I’m in an awkward situation. My immediate supervisor reprimanded me for the way I handled a recent change in our working hours. Employees were confused, so I sent e-mails to various managers seeking the correct information. That exposed some serious disagreements between the managers and executives about the new hours. My boss said I should not have been so public about it, and then wrote me up for this alleged “infraction.” I think I handled it correctly and want the reprimand removed from my file. What should I do? I’m afraid the company president will take my supervisor’s side.—No name, no location (because I need this job)

    Here’s how little it takes to land a good organization in the hottest of legal waters: One verified comment by a supervisor showing that he’s against promoting or hiring minority applicants may mean a costly class-action lawsuit. The good news: You can often ferret out hidden discrimination with some simple statistical analysis.

    Test your knowledge of recent trends in employment law, comp & benefits and other HR issues with our monthly mini-quiz ...

    While courts seldom want to second-guess employment decisions, sometimes employers provoke that scrutiny. That can happen, for example, when companies rely on the “old boy network” to promote from within instead of using a more formal, organized process.

    A survey by consulting firm Watson Wyatt indicates more employers are loosening the compensation purse strings, even as employees will probably bear higher health benefits costs. According to the survey conducted in August, 44% of employers plan to reverse pay cuts made during the economic downturn.

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