Salary Negotiating 101: 7 secrets to boosting your career earnings, negotiating a raise and striking the best deal in a job offer negotiation.

Messaging



    Twitter is a great way to create fans. Unfortunately, unless you control your messaging, it's also a great way to turn those fans into foes.

    Customers who are merely satisfied will leave you for any competitor who can offer a lower price.  Could changing the way you view marketing change “merely satisfied” customers into fans who are wild about you – at any price?

    Why Land Rover's "luxury" tagline is out of step with the times -- and why you need to fix your own out-of-touch messaging before you're out of customers.