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Even the most seasoned executives make blunders in the sales process that are easily correctible. Jim Lewis, author of Five Deadly Sins CEOs Make in Sales, recommends that you keep in mind these five selling sins:
Leaders drive change within an organization by providing inspiration and direction for all to follow. Here are some tips on what leaders can do to promote openness, honesty, and ethical behavior as part of a strategic communication plan:

Rallying cry

Spending on cause-related-marketing, one of the latest marketing trends, is projected to reach $1.57 billion this year, according to the IEG Sponsorship Report. How can a growing business affordably rally support for a cause? Here are some ideas:
Despite the chaos of the past 12 months, these 11 lessons can help you weather the storm:
According to Robert H. Thompson, author of The Offsite: A Leadership Challenge Fable, people who commit to the following five practices are dramatically more effective than those who cling to outdated, mythical leadership styles:
Companies have trimmed fat, and are scrambling to find a way to keep productivity on a steady climb. Steve Fretzin, president of Sales Results Inc., says the next goal should be to improve group performance. He offers these four tips:

Do it with meaning

According to author Bob Gilbreath, the secret to making your brand stand out is to create meaningful niche marketing that improves peoples lives. Here are the things meaningful marketers know:
In today’s competitive marketplace, sales lead generation is especially important. As a result, salespeople find themselves under enormous pressure to sell better and faster. Here are some lead generation tips to consider:
We present a case study on how one growing business attracted new customers and promoted sustainable living through a partnership with local farmers.
Networking is a cornerstone of sales lead generation and, by extension, running a successful business. Steve Fretzin, founder and president of Sales Results Inc., offers these four tips for successful networking:

Boost open rates

To reduce stuffed in-boxes, consumers are increasingly using spam filters that block even the most legitimate opt-in email marketing. To make your targeted email marketing message resonate with customers and best prospects, consider these five tips:
When it comes to understanding your market segments, government statistics are among the best available sources of information. Here are some other smart ways to collect valuable customer research:
Customer acquisition is an investment, but profitability is built on customer retention. With the economy floundering, it’s more important than ever to keep the customers you have and build customer loyalty. Guy Maser offers these five tips:

Growth spurt

In challenging times, it is possible to take a growing business to the next level without breaking the bank. Here are some points to consider:

Reach the mother lode

There’s one huge group, often overlooked, that wields a massive influence on consumer spending in just about every category: mothers. So how can a business go about reaching this influential group? Here are four key areas to pay attention to:
As growing businesses make do with smaller teams until the economy turns around, people are stretched for time. That means meetings tied to strategic communications must be productive. Here are five signs that a meeting could be a time waster.
Getting an irate customer or prospect to listen is a source of frustration experienced by everyone in business. Often logic, flattery, forcefulness, and even pleading lead nowhere. Author Mark Goulston offers these techniques to improve your customer service standards:
Customer research is to a growing business what a power cord is to an electrical appliance — a necessity. Here are five surefire ways to collect valuable research:

Stay relevant

There’s never been a more important time to be flexible and nimble in your business development strategy. Here are some tips to help growing businesses stay relevant:
Using Web survey software, a business can gain immediate access to research, allowing it to quickly address customer issues. Jeffrey Henning, founder of Vovici, which offers comprehensive survey software, says there are four areas a survey should take into consideration:
in the wake of the poor economy, many growing businesses are looking for budget-friendly ways to get their business noticed and reach their target audience as part of an effective brand-building strategy. Cher Murphy, president of Cher Murphy PR, suggests these eight proven tactics:
We present a case study on how the owner of an independent film company generated buzz for a new movie through social media.
According to authors Chip Bell and John Patterson, satisfactory isn’t good enough these days — customer service has to blow away the competition. Here are three ways to build a legion of clamoring fans:

Get real

Consider these three tips for better customer service:
We present a case study on how one smart owner of a growing business caught the attention of her target demographic through one of the Web’s creative advertising techniques: video.