Tim Brennan & James Eglin, SysArc

Tim Brennan, Managing Partner, SysArc
Tim has 25 years of diverse experience in the IT industry that includes executive management, sales management, technical project management and software development. Tim founded SysArc in 2004 in an effort to provide small businesses with the technical support they need from a firm they can count on to be responsive, competent, affordable and trustworthy.

James Eglin, Partner, SysArc
James has over 20 years experience as a technology entrepreneur. Having led sales, marketing and business development for both start-up and established companies, he understands the technical needs of the non-technical folks. He then excels at communicating that need in order to deliver effective technology solutions on time and on budget.

For a free consultation on outsourced IT solutions, contact Tim or James at (800) 699-0925. www.SysArc.com

Articles by this Author

Swine Flu Readiness – Can Your IT Systems Support Teleworkers?

Is a hosted email solution right for your business?

Q. I have a small business with 25 employees that rely heavily on email as a communication method with our customers and business partners. We have been struggling with managing our current email system that is running on a server in our office. Should we spend the time and effort to upgrade our server and email software or is a hosted email solution a good alternative? - David B, Philadelphia

The Latest in Email Tracking and Notification Technology

You just sent a prospect or client an important email? Uh Oh, what happens next?

Is my website paying dividends?

By Tim Brennan & James Eglin, SysArc
4/21/2009 - 9:00am
Software & Hardware Applications , Investing in IT

We are a trade association and are trying to use our website to do more with our customers online. One of the areas that we struggle with is trying to determine who is coming to our website and where they go once they arrive. Is there an application that provides this type of information that is easy to use and affordable? - Mark S.

What technology problems cause you the most frustration ?

Question: I am with a trade association in DC that has about 40 employees and we have one internal IT Manager but we are constantly experiencing system wide outages that last a few minutes to several hours. We also have many little problems with our individual computers all the time and I am wondering if this is a common occurrence in the business world or if we just happen to be unique. What types of technology problems are other organizations experiencing on a regular basis ? Liz C., Washington DC

When should you replace your computer equipment ?

Question: In these tough economic times, we are trying to save money where we can, but we have a server that is 5 years old and some other equipment that was purchased around the same time. How long should we hang on to this stuff or should we replace it now ? - Will H, Maryland

Top Technology Products of 2008

Due to the wide variety of organizations located in the Washington DC area, we have an opportunity to review and test a number of products each year in search of solutions for our customers’ unique business requirements.One resource we often consult is Computer Reseller News (CRN).

Online Backup for Effective Disaster Recovery

Is tape backup the best solution for your critical information ?

The answer we are hearing from more and more businesses is an overwhelming No! Numerous clients have referred to some of the many recent instances of stolen laptops that have contained thousands (or more!) of sensitive customer records that have potentially been compromised from their backup tapes. Other clients have mentioned critical financial data being lost or damaged as a result of flooding.

Reduce Frustration, Improve Performance and Lower Costs with Network Monitoring Tools

A small business today faces many of the same technology challenges as larger companies. However, for a variety of reasons, many small businesses have not implemented any type of comprehensive network monitoring tools. Be proactive, implement a 24/7 monitoring solution in your environment today and sleep easier at night!

Career Management	Office Communication
Employment Law	Office Management
Human Resources	People Management
Leadership Skills	Small Business Tax

Case in Point	Your Office Coach
HR Forum	Admin Forum
The Next Level

Career Management	Office Communication
Employment Law	Office Management
Human Resources	People Management
Leadership Skills	Small Business Tax

Case in Point	Your Office Coach
HR Forum	Admin Forum
The Next Level