Issue: You're responsible for securing sensitive employee information. Benefits: Privacy measures and policies protect employees from identity theft and privacy invasion. Actions: Refine your privacy policy, institute a proper ...

When is your most diligent worker also your biggest lawsuit risk? Answer: When that nonexempt employee works through his or her lunch break or during other off-the-clock hours—a fact nobody realizes (or turns a blind eye to) until he or she sues for unpaid overtime.

Layoffs, shortened workweeks, stressed-out workplaces … it all can lead to another byproduct of the recession: increasing workloads and work slippage. How are administrative professionals ensuring that, with stakes soaring higher than ever, no work falls through the cracks?

You expect colleges and universities to prepare your youngest workers for their new jobs. But are you prepared for them? These digital natives quickly grow impatient with last year’s hardware and software. Hiring them puts more pressure on your organization to keep its technology ahead of the curve.

A progressive discipline system is the best way to correct employee performance problems. It’s also the best way to protect against wrongful termination lawsuits. It allows you to ensure that any employee fired because of inferior performance was treated fairly and in accordance with your company’s policies. Here’s a five-step model for progressive discipline:

Are your employees performing the exact same tasks they were three years—or even three months—ago? Probably not. Layoffs have left millions of employees juggling their own tasks as well as those of departed co-workers. One byproduct: When employees’ job duties no longer qualify them as exempt from the FLSA, they can raise the “hourly” flag and sue for unpaid overtime pay.

Try these cool Outlook tips: Click-and-drag names to your Contacts list. Eliminate the auto-complete names that appear in the “To” field of your e-mails. Share calendars with others in Outlook 2007 ...

Do you aspire to work in the C-suite? You can safely assume that top executives will require a prized package of office skills. But most high-level execs say they also want assistants who have the “X Factor.” Love it or hate it, high-ranking executives want employees who can read minds, anticipate needs and supply that indescribable “something” that propels an executive toward success.

When you're not on top of your e-mail, you feel out of control. It can also torpedo your career, since people associate responsiveness with competence. It is possible to clear out your e-mail inbox—and keep it clear—daily. But you must be willing to change your behavior. Here are four steps ...

Times are changing in the world of workplace immigration law. Employers now have to complete a new version of the I-9 Form. The feds just launched “a bold new audit initiative” to punish employers who hire illegals. And starting Sept. 8, thousands of federal contractors are required to use the electronic E-Verify system. Result: a greater risk for immigration-related trouble than ever before ...

You may dread confronting employees face to face about performance issues. But employees are far more likely to accept your critique and commit to improvement if you present those problems in a fair, concrete and "problem-solving" manner. Use these six tips as a framework to guide your discussion:

You need to show supervisors how your new online time sheet system works, but you're having a hard time getting everyone together for face-to-face training. Ditch the calendar tag routine (and the conference room) and make your own training video. Here's a free, easy way to do it.

Participation in new “social media” outlets is on the rise, creating many questions for employers. Should we be using social media to develop business or to recruit new talent? Should we allow employees to use social media at work? What types of restrictions do we need? Can we monitor off-duty conduct? And what are the potential liabilities?

A recent government study showed that the average small business overpaid its taxes by $11,638. That’s sad enough. But sadder still is the fact that the tax code is actually written to favor small businesses like yours.

Though work mates care about you, they pay more attention to messages that show there’s something in it for them, says Susan Mason, a principal of Vital Visions Consultants. So, for example, if you want something from your boss—whether it’s approval on a new printer purchase or a more flexible schedule—figure out what benefit she will realize. Figure out “What’s In It For Me?” from her perspective.

Sometimes, it takes a new manager or supervisor to see how poorly an employee is performing. If an employee who has been getting good reviews suddenly appears to slump under new leadership, don’t jump the gun and discipline the employee right away. Here’s a better approach ...

You can't do much in Excel if you store dates and times as text. When you store them as numbers, though, endless possibilities exist.

IBM managers “all the way up the chain” are on Facebook—and if you’re not, “You feel like you’re doing something wrong,” one employee said. But most businesses don’t have a social media culture like IBM’s. Instead, more than half of all U.S. companies prohibit the use of such sites at the office. Such policies may create more problems than they solve.

Add a grain of salt to the conventional wisdom that says web sites with the lowest prices win the battle for online shoppers. To truly prosper online, you need to create trust in your brand name. That's why you shouldn't aim to compete online on price alone. To boost your brand's visibility online, follow these four steps:

The Obama administration's immigration enforcement activities will target employers that hire undocumented workers instead of the workers themselves. Employers, take note: Follow your employment eligibility verification processes to a "T". Failing to comply can carry a high price: huge fines and criminal charges.

“Write this down in the minutes,” demands a board meeting attendee, implying that his clout alone should be reason enough for you to do what he says, right or wrong. In such a situation, you could use minute-taking standards.

Have you discovered all the shortcuts buried within Excel? Try zipping around Excel spreadsheets using these keyboard techniques.