Without a pawnshop and a gold onyx ring, Patrick Heinaman's grandmother might have missed her daughter's funeral. The short-term loan put the 412-mile trip to Port Lavaca within reach. It was costly, but her only option. But Heinaman's grandmother and other low-income borrowers would have a harder time getting an emergency loan of that type if the legislation Congress is considering to cap interest rates on all consumer credit transactions passes.

Formal education is a finite exercise, it ends with graduation or certification. Learning, however, never ends. When it comes to offering workplace training, employers should consider the following tips ...

Here are the top five productivity killers capable of slowing down any company ... and ways to avoid them.

Many small business people and business owners take "working" vacations. Here are five simple rules to help you achieve an effective work-vacation balance ... 

Here's a case study of a company looking to improve customer service without taking on extra employees or investing in new technology.

More companies today understand the importance of knowing how their customers and prospects view their organizations. They also realize that customer viewpoints can change quickly. Here's how to gather customer data as objectively, accurately and quickly as possible ....

In these tough economic times, making sure the cash keeps flowing into your business is crucially important. To help you boost your coffers, this guide outlines 10 inexpensive and effective ways to boost your sales.

Invoice management and chasing down late payers is a time-consuming and frustrating aspect of running a small or medium-size business. A team of collection agency professionals has designed a new billing and debt collection software application that aims to solve this headache ...

Choosing a new accounting software package for your business is not a decision to take lightly. Here are the steps to take in your decision-making process—and how to involve your accountant ...