Tim Brennan & James Eglin, Sysarc

 

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The recession put tremendous pressure on companies to explore ways to reduce costs—and IT expenses are no exception. Fortunately, there are now attractive alternatives for small and midsize businesses (SMBs) to significantly reduce their IT budgets while simultaneously improving the uptime, effectiveness and satisfaction of their investments in computers and technology.

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The recent economic turmoil has put tremendous pressure on organizations to explore ways to reduce costs across all areas of their business—and IT is no exception

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The recent economic turmoil has put tremendous pressure on organizations to explore ways to reduce costs across all areas of their business—and IT is no exception

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Should you upgrade to the new desktop operating system from Microsoft ? 

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Q.  I have a small business with 25 employees that rely heavily on email as a communication method with our customers and business partners.  We have been struggling with managing our current email system that is running on a server in our office.  Should we spend the time and effort to upgrade our server and email software or is a hosted email solution a good alternative?     -  David B, Philadelphia

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You just sent a prospect or client an important email? Uh Oh, what happens next?

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We are a trade association and are trying to use our website to do more with our customers online.  One of the areas that we struggle with is trying to determine who is coming to our website and where they go once they arrive.  Is there an application that provides this type of information that is easy to use and affordable?   - Mark S

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Question:  I am with a trade association in DC that has about 40 employees and we have one internal IT Manager but we are constantly experiencing system wide outages that last a few minutes to several hours.  We also have many little problems with our individual computers all the time and I am wondering if this is a common occurrence in the business world or if we just happen to be unique.  What types of technology problems are other organizations experiencing on a regular basis ?  Liz C., Washington DC

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