The HR Specialist

In addition to using exit interviews that ask employees why they’re leaving, conduct regular “stay interviews” to learn what your organization is doing right (and wrong) and to show that you …

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In an effort to minimize employee-absence costs, more employers are dumping traditional absence policies in favor of paid time-off (PTO) plans. Such plans lump together time-off benefits (sick days, vacation days, …

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You’re legally protected if job candidates voluntarily spill the beans about their employers’ secrets, such as customer lists and manufacturing methods. But warn hiring managers to avoid asking questions aimed at …

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Issue: Employees who participate in health screenings submit fewer medical claims, lowering your costs.
Risk: They won’t show up if they don’t see the value.
Action: Dangle the best …

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You are at the front lines when confronting angry employees; you typically have to deal with their raw rage. So, how can you handle angry employees’ complaints without adding more stress to your day or opening the organization to legal liability? Use the following “Six A’s” to deflect employee anger: 1. Abstain from interrupting. Let [...]

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Issue: Busy execs don’t have time to consider ideas that don’t improve the bottom line.
Risk: Presenting your ideas without taking time to examine the costs and the cash flow …

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Workplaces are increasingly being disrupted by the ringing of personal cell phones and employees engaged in high-volume wireless talking (“cell yell”). As a result, more employers are establishing policies on when …

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AARP, the nation’s largest organization for seniors, launched an online effort last month to help employers recruit older employees. Participating businesses will pay a fee, based on the number of employees, …

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If employees waste a lot of work time filling out expense reports from a bundle of receipts, check out a new NeatReceipts software and scanner package that captures images of receipts …

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Issue: Some supervisors think about FMLA only if an employee explicitly says “I need FMLA leave.”
Risk: In reality, employees don’t need to use the term “FMLA.” Failing to recognize …

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