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The HR Specialist

Issue: Strong listening skills are vital when handling sensitive personnel issues. Benefit: You’ll enhance your reputation among employees and the top brass as a problem-solver. Action: Practice the techniques …

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Issue: Failing to train employees on discrimination and harassment can prove a costly mistake, but so is training them the wrong way. Benefit: Effective and ongoing training signals your “good-faith” …

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Issue: Whether you should adopt a zero-tolerance policy toward employee misconduct. Risks: A poor policy can trigger lawsuits, and even a well-drafted one can force you to fire otherwise-good employees. …

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Issue: Prove that dollars spent on training employees represent money well spent. Risk: Going out on a limb without convincing proof. Action: Use free online tools to help you …

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Issue: You must walk a fine line between allowing employees’ religious expression and preventing that expression from harming the business or creating unbalanced treatment of employees. Benefit: Federal law says …

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Issue: You probably track several HR-related numbers, but are you sure you’re tracking the right ones? Benefit: By tracking the right metrics, you enhance your perception as a strategic partner. …

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Issue: Must you include a position’s most obvious requirements, such as working at the job site, in employees’ job descriptions? Risk: Misunderstandings can spark lawsuits from employees who are eligible …

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As a manager, you need to let employees express their religious beliefs while, at the same time, making sure those expressions don’t infringe on the rights of co-workers or the organization. That task is more difficult than ever. Why? Employee claims of religious discrimination in the workplace have nearly doubled in the past decade. The [...]

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Chances are, at least one employee you know suffers from a drug or alcohol problem. In fact, according to the National Institute on Drug Abuse, 6 million people regularly show up for work while under the influence. If you suspect one of your employees has a problem, don’t immediately confront the employee or insist that [...]

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Overly friendly staff members can pose a real dilemma for managers. How can you keep a professional distance and avoid the appearance of favoritism, yet still make sure that you don’t alienate the employee? Here are some tips that can help: Be direct. Many managers are simply too polite. They nod and smile while the [...]

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