The HR Specialist

You are at the front lines when confronting angry employees; you typically have to deal with their raw rage. So, how can you handle angry employees’ complaints without adding more stress to your day or opening the organization to legal liability? Use the following “Six A’s” to deflect employee anger: 1. Abstain from interrupting. Let [...]

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Issue: Busy execs don’t have time to consider ideas that don’t improve the bottom line.
Risk: Presenting your ideas without taking time to examine the costs and the cash flow …

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Workplaces are increasingly being disrupted by the ringing of personal cell phones and employees engaged in high-volume wireless talking (“cell yell”). As a result, more employers are establishing policies on when …

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AARP, the nation’s largest organization for seniors, launched an online effort last month to help employers recruit older employees. Participating businesses will pay a fee, based on the number of employees, …

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If employees waste a lot of work time filling out expense reports from a bundle of receipts, check out a new NeatReceipts software and scanner package that captures images of receipts …

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Issue: Some supervisors think about FMLA only if an employee explicitly says “I need FMLA leave.”
Risk: In reality, employees don’t need to use the term “FMLA.” Failing to recognize …

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Issue: Learn the top brass’s priorities, and then match them up with your HR projects.
Benefit: By showing how your work helps the big bosses meet their goals, you become …

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Issue: Can you terminate, or refuse to hire, people based on their impact to your health plan?
Risk: Employees have two paths to sue you for such cost-trimming employment actions. …

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Issue: Creating a legal basis to reject (or fire) people who lie on their job applications.
Benefit: Providing a “statement of accuracy” on applications gives you strong legal standing against …

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The hassle and cost of slogging to work is a big reason that good employees quit. And commuting pains aren’t easing: Two-thirds of new jobs are now located in the suburbs, …

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