Robert Lentz

The three criteria for polite communication that we probably learned as kids haven’t changed one iota since then—so why have so many on the staff never been able to internalize them?

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In an August webinar, attorney Michelle Maslowski of Ogletree Deakins shone a spotlight on Family and Medical Leave Act edge cases that reveal what a puzzle this law can be … and then provided answers.

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“Oh, I could never try something like this,” you might think after sampling this list of offbeat ways to give employees a grin. Or could you?

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Here’s a glimpse into corporate speaker and trainer Fred Kniggendorf’s methodology for keeping the clock—and your co-workers—from stifling your productivity.

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“Confident and assertive people don’t turn themselves off,” inspirational keynote speaker Susan Leahy taught her webinar audience last month. So how do you stay switched on?

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The notion that a white-collar worker might, in this day and age, actually shun office business entirely from dawn till dusk sometime? It’s becoming more and more fantastical.

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An employee walks out the door forever and points to you as the reason he just couldn’t take any more. What can you do to get past that awkward time when you’ve been branded as a villain?

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As employees blend the realms of work and private life thanks to technology, and come to feel more empowered to express their beliefs both in and out of the office thanks to more laws encouraging and protecting the individual, your employee handbook is under assault. There exists a preemptive strategy to protect the company, though.

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Robert Mnookin, chairman of the Harvard Program on Negotiation, believes that taking a hard line against a reviled opponent might have its time and place—but usually, even the devil should be heard.

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Behold Edgar, the loneliest manager, who thought he was leading a staff of wunderkinds—until the ugly truth kicked in.

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