Robert Lentz

The notion that a white-collar worker might, in this day and age, actually shun office business entirely from dawn till dusk sometime? It’s becoming more and more fantastical.

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An employee walks out the door forever and points to you as the reason he just couldn’t take any more. What can you do to get past that awkward time when you’ve been branded as a villain?

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As employees blend the realms of work and private life thanks to technology, and come to feel more empowered to express their beliefs both in and out of the office thanks to more laws encouraging and protecting the individual, your employee handbook is under assault. There exists a preemptive strategy to protect the company, though.

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Robert Mnookin, chairman of the Harvard Program on Negotiation, believes that taking a hard line against a reviled opponent might have its time and place—but usually, even the devil should be heard.

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Behold Edgar, the loneliest manager, who thought he was leading a staff of wunderkinds—until the ugly truth kicked in.

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They’re out there, hiding, ready to sneak up on your document and make it look amateurish. Can you stop them before the damage is done?

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An hour here, two hours there … for managers especially, they add up fast. Maybe now is the time to put your foot down and stop the clock.

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You see them, and maybe even send them, all the time: emails in which several people are addressed directly and several others cc’d. Consider the problems such “group huddle” messages can create and the chaotic thought processes that can result.

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The 9-to-5 No-Negativity Challenge nearly spelled the end of Donna’s sanity; what would it do to yours?

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Between you and the highest overlook stand five employee issues some claim are unsolvable. Ready to conquer each one on your way up?

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