Robert Lentz

The birthday party that Arthur’s product team threw for him in the break room was going fine. Then Gary and Ellen strolled in with… The Cake.

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How do you test to see if someone will be able to bring you fresh ideas and make you see your products and systems in ways that defy groupthink?

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What’s the office manager’s toughest task? Hiring? Budgeting? No, it’s merely getting the whole staff to sign, date and return a simple document of acknowledgment or policy change.

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Maybe we shouldn’t be so quick to crack down on the ones who greet both the dawn and the dusk with a hearty “Let’s do something already!”

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At some point, your office will likely need to pull up stakes and head out to unexplored territory, moving the staff and everything else—whether it’s two doors down the same hallway, or across town in a shiny new complex with (finally!) sufficient parking. Your preparations will fall into two categories: (1) ticking off the absolutely-must-do’s and (2) solving the hidden issues that can trip up an otherwise orderly relocation.

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There are very few ways to improve as a manager through the use of something you have rolling around that cheap home toolkit your brother-in-law bought you for your birthday, but these simple steps will kick off an improvement project that should hold up through your entire career.

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As if it weren’t bad enough that everyone on sitcoms seems to have a strangely entertaining job, they have to go ahead sometimes and do zany things with their co-workers beyond the office walls. Will any of that craziness ever happen to us? Here are the mathematical odds.

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It’s time you responded to your harshest critic—yourself at age 18, who had no idea what demands lay ahead in running a staff of (gasp!) adults.

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The chances are very good that you’re missing the whole picture of the colleagues who are causing you to gnaw on your stapler. Ask yourself these questions before you launch your next hissy fit.

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How many things in life are sweeter than sitting at home and working in your sweatpants? What many don’t realize, though, is that working from home just a little too often can transmit a subtle broadcast to the rest of the staff, and you might not like what’s on that channel.

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