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Articles by Pat DiDomenico
Patrick DiDomenico is the editorial director at Business Management Daily and the founding editor of The HR Specialist family of newsletters, special reports and online resources. Patrick's more than 15-year career as a business journalist and thought leader includes stints as newspaper reporter, Washington speechwriter and White House press aide.
Pat DiDomenico
With unemployment still hovering above 9%, too many managers approach their employees with the attitude—whether through words or actions or both—that employees should feel lucky to even have a job. While that may be true, it’s a horrible baseline to start a manager/employee relationship.
Résumés with common names are more likely to receive callbacks than those with Russian and African American names, according to a study published in the Journal of Managerial Psychology. And a Canadian study using 6,000 dummy résumés yielded similar results for “English-sounding” names versus Pakistani and Chinese names. Although no specific federal law makes it unlawful to discriminate based on a person’s name, name-based evaluation methods could trigger claims of race bias or national origin discrimination.
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You’re doing a good job. That’s a great idea. Thanks for your extra effort. For some employees, hearing those words is better than a cash bonus. Yet, many managers can muster up such phrases only during annual reviews … if at all.
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HR professionals and managers are at the front lines when dealing with angry employees. You typically have to deal with their raw rage. So, how can you handle angry employees’ complaints without adding more stress to your day or opening the organization to legal liability?
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Inspiring leader … Quiet problem solver … Compassionate mentor. Different employees crave different things from their managers. Unless you’re a mind reader, it’s impossible to know exactly what your staff wants from you.
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