Managing People at Work

In exploring whether your company should sign a contract with a supplier in another country, you’re working with a foreign intermediary. But things are starting to smell …

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Quotes from Russell Ackoff and Larry Winget give insight into productivity and efficiency.

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Check your health insurance plan. It probably covers an eye exam every two years or so. Do you take advantage?

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From Feb. 12–28, Vancouver will host the Olympic Winter Games. Nearly 30,000 volunteers will do everything from pick up trash to provide medical services.

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Power up your cell phone for extended use … To show techies you care, heap praise upon gratitude.

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People who hog credit and dislike playing second fiddle may work to undermine high-flying peers. You need to encourage teamwork between titans.

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Ask 100 CEOs for the weakest link in their leadership skills and more than half will probably admit, “I should listen better.” Why is it so hard for powerful people to listen?

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If you work for a hothead who screams and curses, do you yell back? As satisfying as it may feel at the time, ratcheting up your fury won’t solve the problem.

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Draft contingency plans as a training tool … Clarify two-way expectations with staffers … Let employees brag about their triumphs.

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If your professional career lasts long enough, you’ll hear advice from wiser (or at least older) bosses that begins to contradict itself. Then you’ll really be confused.

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