Managing People at Work

Relations between managers in their 20s and 30s and older team members can be tricky, as different attitudes and life experiences may keep them from seeing eye to eye.

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Talking to employees about performance problems, attendance issues, or an upcoming layoff can be awkward. Take these steps to make those conversations easier for you—and your employees.

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Employee conflict can be a healthy stimulus toward innovative solutions and a freer atmosphere in which to constructively disagree. David Roth, CEO of AppFirst, says there are five things he’s learned about it.

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Poorly conducted interviews can result in bad hiring decisions and lead to legal trouble. So how do you maximize their effectiveness and minimize potential biases?

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When you’re looking to hire new people, is all the weight on your shoulders? Or do you conduct interviews as part of a team?

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You’ve worked hard to become a great manager. The next step in your career is to become a great leader.

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An end-of-year gift is a great way to show your staff how much you appreciate their hard work and dedication. But good intentions can quickly turn into sticky situations. Here are some considerations:

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There are times when being a wimp can help you. “It can help you successfully navigate volatile situations, protect important relationships and get you what you want professionally,” says communication consultant Geoffrey Tumlin.

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Every manager should have an up-to-date employee manual on hand that outlines company policies and procedures.

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Managers often complain they have too much work, yet many of their employees believe that they themselves are underused and aren’t given opportunities to learn new skills. So it’s a good idea to ask yourself, “Am I delegating enough work?”

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